Gartner reviews

Program Managers are really just cold calling sales machines job went from 30% sales to 80% --> BDR truly... title does not match job description. This is due to high expectations by new parent company. Veterans at the company are leaving because they make 50% less than new hires They added a "Bench" program manager position because they are turning people over left and right.... they are overstaffing themselves so that they are prepared when people leave or are fired. This job is not about being good at project management, it is strictly sales achievement. Your success in this role comes down to a couple things that are out of your control - your manager - your appointed territory (Boston, Vancouver, Seattle, Charlotte) and vertical (CIO, CISO, CHRO, CMO, CDO) ... if you are placed on a good program, you might get to go to winners circle without selling a dime, because the program is already set up for success... If you get put on a program that is struggling, you could hit your highest personal sales record, and still not hit the goal that Gartner research says you can hit, and therefore, you're out of there. Company communication is not good. Managers talk about employees in an open, and disrespectful way. I personally had my manager make a comment to me about another member of the team, and how she "would not have hired him, and he is a mattress salesman, he doesn't belong here". There is no transparency, and with the acquisition, things are even more behind smoke and mirrors. New office revamp --> open spaces and all that fun stuff, but do you really want to work in a cookie cutter call center?? I don't care that much about cool furniture. AGAIN, turnover is high win all departments.... beware..... CONTENT dept.... veterans of the dept make 40k maybe... new hires under Gartner are making 2x that.... they cannot keep this department staffed because of salary discrepancies and poor explanation of actual job role.

-With a high performance, comes high pressure. Make sure you're 100% set on sales otherwise this won't be the environment for you -How easy your life will be is significantly based on factors outside your control 1. Your Manager, 2. Your Accounts 3. Your Territory : many territories are saturated with up to 4 teams of 8 going for prospects in one country. Which doesn't sound bad until you realise you can only target company names within certain letter splits e.g. D-I -People can be fired within weeks of the training academy. -Those who do well at the start can be seen in the office at 7:30am and out the office at 7:30pm. Time goes to looking for prospects (see territory comment above) and preparing for calls. As you get better however this does reduce. There are some very bright people who "get it" right away and don't have to work the long hours but be honest with yourself if you think that will truly be you. -More tenured colleagues have the best prospects under their name and are so desensitized to new starters coming and going that they can be skeptical to help -Depending on your intake new starter churn is about 20 - 40% over the course of a year. -Your job is predominately new business. More 80 - 20% rather than the 50/50 the recruiter tells you -No prospecting CRM, most teams use excel sheets. -Very american company so only BLIND POSITIVITY IS ACCEPTED. All of the above points are completely ignored and only whispered over drinks at bars by disgruntled colleagues -Work can easily consume your life if you work here.