Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Sep 21, 2017

Recruiting Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is extremely friendly and accommodating. I felt at home as soon as I joined and I feel like there are so many opportunities to grow within the company. I am excited to see what the company does within the next few years.

Cons

The commute is sometimes tough but it makes it worth it when you love where you work.

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Glassdoor Response
8y
Thank you for your review. Our mission is to help people find a job they love and we are so glad that you found yours with us! We do offer carpool options which can help with the commute. Check with your manager or our HR department to get the details.
2.0
Sep 20, 2017

Drained and Confused

Recommend
CEO approval
Business Outlook

Pros

- straightforward product to sell - notoriety with job seekers gives us a chance to sell against LinkedIn and Indeed - hardworking individual contributors who can be friends outside of the office if that is your style - Great office locations nationally and internationally (SF, Chicago, London, Dublin, Ohio) - Admirable senior leadership team that will offer mentorship, guidance and encouragement when you ask for it

Cons

- Politics: favoritism is rampant and cadres closest with upper management gets the first look at promotions - Profitability: seems to be an issue because we are cutting back on employee perks - Accountability: Managers are stretched thin but when they make almost 200k and when you do the office work they ask from you, you expect them to do at least the things they say they will do - Patronizing: clap twice if you agree with me

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Glassdoor Response
8y
Thank you for the feedback. Internal promotions are a huge part of coming to work for Glassdoor, and in sales in particular, they are based pretty purely on performance. We will take into account intangibles like how much a salesperson helps their peers, or tries to make their team more successful. But we are a very results-driven company and have no tolerance for favoritism. I'm really sorry if you experienced something else, and I would really like to hear the details if you are willing to share them with me. It's not congruent with our culture. On the news in Chicago - I think you are talking about the fact that we are partnering with Fooda to provide lunch options to people, rather than providing catering. Our intent is to provide easy, affordable grab-n-go lunch in the lobby of the building until the various restaurants that will be moving into the building are finished. I'm sorry if you feel duped, but truly - if you chose to work at Glassdoor because of a particular lunch program, you are in the wrong company. We want people who are passionate about our mission and want to grow in a fast-paced environment. Finally, you are right, I made the conscious decision to let my head of facilities address some of these questions. It certainly wasn't because I was hiding - I was literally standing beside him. It was because we believe deeply in empowerment and ownership. This is his world. He owns the messaging, the decisions, and the communication around them. I'm always here if you want to ask me something. But I think it's very important that our leaders lead, and that I make space for them to lead. That provides for the growth which is so critical for success at Glassdoor. Thanks - robert
1.0
Aug 24, 2017

Fear-Based Work Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location is nice, next to land preserve / ocean with wildlife. Lunch is provided everyday, snacks, small gym, yoga and Crossfit classes.

Cons

This company does not represent its product. The working environment is one of the most toxic I have ever experienced. HR violations are abound and most do not report due to the fear based culture. Higher up managers are known for extremely inappropriate acts and it is astonishing how it is accepted. There are GOOD people at Glassdoor who work extremely hard and their only reward is to be told they arent working hard enough. Emotional deflation is common. After leaving Glassdoor and joining another company I couldn't believe the difference. Being in a positive environment where you are supported and not afraid is incredible. My hope is that others escape Glassdoor and find bliss elsewhere.

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Glassdoor Response
8y
Your feedback is incredibly important and I thank you for your candor. I am concerned to learn about what you call violations and if you’re open to it, I’d welcome a conversation to discuss in detail. We believe all employees should be treated with dignity and respect and if there's anything happening that could be classified as inappropriate, we want to be alerted so we can address it immediately. And, we certainly never want any employee to be fearful. At Glassdoor, we put people first and work hard to create a culture that transparent, open and direct, where everyone has a voice and diversity of thought is welcomed. I am sorry your experience here didn't deliver on this commitment. I appreciate you calling out your concerns and hope you'll take me up on my invitation to have a confidential conversation. I wish you great success in your new job.
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Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.