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      Glassdoor

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      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      3.0
      May 5, 2016

      The company is good but the management is just bad

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I joined the company as a new grad engineer. Glassdoor is a great company. I can't think of how someone can go through a job seeking process without using Glassdoor. I love the company and it was the reason I chose it over other offers I had at the time. But I wish I could have a better manager. I don't wish to be in another team because all my teammates are knowledgeable and fun to work with. It's just weird how a manger of a hard core back end team doesn't like coding and spent most of his time in meetings without implementing any important piece of code while the company is still a startup. It's ok to be in meetings but it's not right when you are an engineer lead and have more meetings than your project manager. Yes we have a PM. All the team members could see the problem, brought it up but nothing changed. I don't want to go in more details, but I do want to see Glassdoor successful. Look back at the journey I had at Glassdoor, I do realize I learnt many things from my teammates. I'm glad to know and have them in my life. I don't regret my choice, I just wish it could be better for everyone. To any new grad: choose your manager for your first job, it should be the highest priority because he/she will be your mentor (or no mentorship at all if you choose a wrong one).

      Cons

      I want to say management, but I can't really say so because I only experienced it in my team. Maybe managers of other teams are better.

      avatar
      Glassdoor Response
      10y
      I'm glad you valued the people you worked with - I agree we have an amazing group of people. I'm sorry that you did not have a great experience with your manager. I believe code reviews are important for driving quality and knowledge sharing. However, requiring comment before approval is not part of the process, nor should it be. Also, as any Glassdoor employee knows, we do value a work environment that is emotionally honest, but this shouldn't be at the expense of effectiveness or quality of work. In most cases, open communication and authenticity makes us better. I'll follow up on both of these concerns. Thank you for your honest feedback.
      5.0
      Apr 14, 2016

      I'm home at Glassdoor!

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The new Chicago office is taking after headquarters in terms of culture, work ethic, and passion. I love my co workers, and it's truly refreshing to work for a company that values it's employees, encourages work life balance, has a great benefits package, operates with transparency, and provides opportunities to those who want to strive for them. Our CEO is also spreading and supporting the message about equal pay for all, which only makes me even happier that I work for a company that is looking out for the best interest of everyone. Glassdoor never promises to be perfect, if fact, quite the opposite. They openly say that they will make mistakes, and they have, but they will always do what is right by their people. In my experience, that is absolutely true. I trust the leadership team, and I'm excited for what's next, especially with the new Chicago and Dublin offices! There is nothing but opportunity here!

      Cons

      This is a growing company, which means there will always be a lot of change. Don't get too comfortable in your day to day, instead be ready for whatever may come and make the best of it. With change comes uncertainty, and that's not for everyone. The only difference in salary/overall compensation is dependent on the location of the office, which isn't ideal because household, living, and personal costs in most cities are not cheap, but I get it. Some are certainly more expensive overall, but it depends on your situation as well.

      avatar
      Glassdoor Response
      10y
      "Don't get too comfortable in your day to day, instead, be ready for whatever may come and make the best of it." This is good advice for all of us. Thanks for your thoughts.
      5.0
      Apr 12, 2016

      Manager or Director Level in G&A Department

      Manager or director
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Great brand and awareness * Great prospects for growth and future success * Well managed overall; seasoned, experienced management team * Positive, supportive culture * Company walks the walk - given its mission to help you find the job and company you will love - Glassdoor needs to model that in order for its mission statement to be credible

      Cons

      * HQ location (Marin) can be a commuting challenge, depending on where you come from * You may consider this a "pro" but dogs are allowed in the office, along with the issues they bring, for better and worse * Budgets and staffing levels are tight, financial approval levels are relatively low, but this is somewhat normal given the stage the company is at (pre-IPO) - and on the flip side, the company is financially prudent and is driving toward profitability

      avatar
      Glassdoor Response
      10y
      You hit on many of the things that are top of mind for me for FY 2017: Hiring/Retaining great leadership that reflects Glassdoor values, product innovation, customer satisfaction, growth, and ensuring that Glassdoor is a company where employees love to work. It'll take all of us. Thanks for your review.
      Viewing 874 - 876 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.