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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Mar 31, 2016

      Company Morale Hurting, Especially in ENT Sales

      Enterprise sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Unmatched company culture, best I've seen and will ever see. Fun place to work, great work environment, when I first started I walked in with a smile on my face every day -The CEO is a great leader. Transparent, honest, smart, and most importantly, extremely passionate about our mission. Feels like he's not in this to make money, but to change the world of employment. Elon Musk of employment. -Pick any 10 people that work here and they will start their own successful company. The talent here is above and beyond what the Bay Area has to offer. I'm shocked we aren't being poached left and right, and offered Teslas to leave. -Work/life balance is great -We will be the next Linkedin one day, and when that day comes, this will be the easiest sale in the industry.

      Cons

      -Compensation will be the difference in top ENT reps staying or going. A top performing Enterprise sales rep who has brought in millions for the company gets paid the same with the same opportunities as someone who was hired yesterday. Why would that rep stay? He/she can make 40% more anywhere else with an immediate promotion, equity, and equal benefits. -More compensation issues. All the blood, sweat, and tears that went into hitting our best year ever last year was quickly forgotten when I was told I was being paid the same this year with a significant quota increase and significantly more responsibility. -This is the hardest sale in the industry, and I honestly think the hardest sale period. It forces the sales team to be the best, and we are, but aren't treated like it sometimes. -So many communication issues internally and broken processes. I'm not going to list them because it would take too long.

      avatar
      Glassdoor Response
      10y
      Earlier this week we rolled out significant changes within the sales org and I'm optimistic about feedback from the teams. Yes, as our business continues to grow, quotas have increased but we now have new plans in place designed to let you reap very powerful rewards. Changes include new comp plans with new bonuses and richer acclerators. Comp plans are uncapped which means the sky is the limit and the richer accelerators means you're rewarded for anything and everything over your target. Employees are telling us that the new, more equitable territories are vastly improved. We also rolled out new tools and training which we've made huge investments in so that you can be more productive and successful in meeting your goals. In our ENT segment specifically we recently introduced a strategic accounts tier to provide another path for advancement (and higher compensation). We know there may be tweaks to make over the next few weeks and months, but after a long first quarter of working through many of these details, we are poised for incredible momentum and success.
      5.0
      Mar 31, 2016

      Glassdoor truly cares

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent company culture, work/life balance and growth opportunities. I've never seen so much passion at a company. I've been here for over a year and I still think everyone drinks the kool-aid. People truly believe in the mission and the vision of Glassdoor and are motivated to go to work everyday.

      Cons

      As a pre-IPO company, there are a lot of growing pains, but we promote transparency across the organization so leadership is upfront and honest (at least as much as they can be). We are in a transitional year so there have been some challenges, but nothing we can't deal with.

      4.0
      Mar 28, 2016

      Great team and getting better

      Sales development representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall, the SDR role has been a wonderful experience. I came into this job with a wide variety of experiences from college, and a bit of sales knowledge, but am leaving with a much better understanding of the talent space and sales. Favorite part: The team and individuals themselves. Every single person that is on the SDR team fits in with the culture, both in work ethic and personality. I have a relationship with each one of my teammates that allows for new insights, perspectives, and multiple ways to think about our prospects/tactics to make our numbers. I always feel supported, and that I can ask any of my teammates for help. Work life balance has become a lot better, and the unlimited PTO is a main reason why I would love to stay with this company for a while. The work itself: It definitely can be a grind. I think its pretty hard for any sales development role not to be. But managers are getting better at creating games, and rewarding high call/email volume. Development: A bit of a struggle towards the end. We do trainings every Tuesday, and when I started a year ago, I thought they were pretty spot on. I think the growth of the team has prevented this area of personal development as a lot of these trainings have been a bit basic and repetitive. Since a lot of individuals in the SDR role are newly out of college, I think it would have been helpful to use these trainings to discuss different roles in and out of the sales department, professional development skills (articles/sales blogs), or even hear from other managers and leaders within the company. Learning about Sandler practices, sales tactics and news about whats happening in other industries that could help us prospect smarter.

      Cons

      What to take away: With a lot of new hires came a definite change in team camaraderie and culture. Doubling in team size meant new managers, trainings changing, and more individual tasks. It can be easy to show up, do work and check out, which I know isn’t Glassdoor’s culture, but making sure to do team bonding activities as an SDR group regularly may be helpful to keep morale high in a repetitive role. Promotion timelines were not originally set when I joined and individuals have been promoted between 9 and 14 months, which is a pretty wide gap. Good news is that procedures like quota, qualification, and promotion guidelines (if anything happens when you are hitting above your number consistently) are becoming more solidified/clearer expectations.

      Viewing 880 - 882 of 1,113 Reviews
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      Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.