H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Mar 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good

Cons

Poor pay and quality of staff. Company likes to hire MBAs and oversells the role and bonus potential (bonus is based on goals, which are almost impossible to meet, but they leave this piece out). There is also very limited intellectual challenge. The quality of mid-level leadership and co-workers is poor which means you're usually the smartest person in the room.

1.0
Aug 21, 2018

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get to smell a lot of Indian food at your workplace.

Cons

H&M does not value its employees. They're having difficulties keeping on the right side of employment laws and they're not at all in good standing with the Unions. There's a silence culture in H&M where you're not supposed to give any sort of critisism, ever. You'll get warned from your superiors if you have differing views or would like to discuss any directives. Everything is being outsourced to India. Say anything negative about the outsourcing or the performance thereof and you are shown the door. H&M says they're living by their values but they are not, not really. Internally leaders are weak and lash out at employees. The values of being straightforward, a teamplayer and so on is just thrown down the drain. There is no good values being nurtured here, only climbing of management over employees backs by any means necessary. Weak, defencive and cowardly, those are the values being nurtured here.

Viewing 61 - 63 of 17,376 Reviews

Glassdoor has 21,516 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.