This company is good at marketing their work place but the management at this particular store is very unethical. The turnover rate is extremely high and the people who have quit have all experienced this. I just want to highlight my points so people applying can read about what goes on here. I left my job there due to these circumstances and stand by all these observations.
Managers belittle other managers to employees, managers talk down upon other employees to employees. This creates a culture of negative gossip in which employees will want to befriend the managers in order to not be bullied. This also creates a culture of fraternization. Respecting the power figures is of certain importance, any feedback is met with no changes what so ever.
Pay is minimum wage. You are on your feet your entire shift, breaks are frowned upon you can get between 4-9 hr shifts. Be prepared to be standing this long as well as running around. The job itself as expected is doing cash, customer service, processing shipments and putting out new clothes. Your functions will change every hour. Some days you will not get a break, you could be working until midnight and work at 7am the next day. This is EXPECTED. You are expected to work these types of hours for minimum wage. You will notice there is little to no consistency with the management, most will do whatever they want, this confuses employees on what the standard operating procedures actually should be creating a really difficult environment as there's no real direction, especially with managers talking badly about other managers.
Part time employees do most of the work for minimum wage and there isn't enough of them. Managers are paid well with benefits. However the environment at my store was extremely toxic. I think the company has a good direction but they do not have the right people executing it at certain locations.
If you are looking for a part time job I would look elsewhere, it's marketed as a "fun job" but there's virtually no fun involved. You are expected to work in silence some days for increased productivity. Missed breaks happen often, long hours with incomprehensible tasks. A task may be to clean an entire department by yourself, help customers, do cash, and expect everything to look according to standard by the end of the night without help from others. Customers will clearly note there isn't enough people.
If the company thinks this produces productivity that's up to them but everyone else can be the judge of that. Don't be deceived by their marketing, behind the scenes it's not well run. Lack of training in managing people as well as human resources is quickly seen.
