Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 864 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 530 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 460 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 915 reviews)); "managers were rude and inflexible" ((in 658 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 518 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 481 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

May 15, 2014

Department supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Cool clothes. Fast paced environment. Lots of responsibility from the begin inning

Cons

Poor training, lack of communication, understaffed, terrible upper management. Company doesn't make people a priority.

1.0

Mar 20, 2014

Depends...

Department manager

Recommend

CEO approval

Business Outlook

Pros

Fun coworkers, competitive pay, discount

Cons

don't practice their own company values, favoritism is rampant board-line discriminatory, favoring persons of European descent. Retention is poor and internal promotion is rare. Absolutely no communication at the store or district level. No focus on service or people development.

3.0

Sep 16, 2013

Customer service center

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

There are many people here that are great to be around and keep the environment cool. Not a stressful workload at all and very lowkey as far as the dress code....thats all i got.

Cons

You have to deal with favortism from mgmt. Alo of people here are young so it can feel like your at high school. micro managing is a bit overwhelming to the point where you have supervisors literally hovering over you and you are assisnged specific seating. Overall if you want to be treated like you're 12, work here. No one here is ever straightforward and people are given jobs that they are in no way ready for. if you have any problems keep them to yourself as they are never addressed properly but simply brushed under the rug. especially if you have an issue with a "favored" employee. then nothing will ever be done about it. very unfortunate.

Viewing 112 - 114 of 17,376 Reviews

Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

Zell am See

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

Leibnitz

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

Pasching

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

Bürs

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

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Department supervisor

Depends...

Customer service center

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