H&M reviews

3.5

61% would recommend to a friend

(17,379 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Discounts Friends made No other pros

Cons

Too much work for one person, management and sales staff all feel the pressure, upper management are so out of touch of what works on store level, zero communication throughout the chain of command, all about support but when you ask for it your given excuses, I was told “overtime is the solution” when at the time I wasn’t paid for any overtime. There are too many cons to list. 10-12hr days and only paid for 8hrs, expected to flip one whole main floor in less than 3hrs. Perfection expected every single time even though the staff couldn’t maintain it due to how busy it was. Zero REAL recognition for any good or hard work done. Hard work is rewarded with more work and no pay rise. Good people taken advantage of.

1.0
Jun 3, 2023
Recommend
CEO approval
Business Outlook

Pros

Amazing work life balance as there is barely work as Senior leadership is busy in playing what they call as value streams which are ever changing. Colleagues and managers are great.

Cons

Everything about this place is piece of an experiment which seems to be forever long process. H&M had gone through 2 major re-orgs in last 2 years, and senior leader are the one who are calling for shots which impact the people who are working day-in day-out slogging there hours. I feel being part of this org was the biggest mistake of my career, people are getting demoted instead of promoted yes you read that right, if you're aspiring young enthusiasts my advise is to stay away from this immature organisation which they so call as #theplacetobe

1.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and nice work environment

Cons

Not a competitive salary in general unless you’re a man and you’re in BT

Viewing 121 - 123 of 17,379 Reviews

Glassdoor has 21,522 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.