H&M reviews

3.5

61% would recommend to a friend

(17,382 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,382 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Employee discounts across all it’s brands

Cons

Poor culture, poor salaries, bad decision making at top level, lack of accountability from top management, lack of flexible working options

2.0
Oct 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Intense 3 month training process for managers with lots of exposure to every aspect of everyone’s job and responsibilities from sales advisor, stock, visual merchandiser, floor manager

Cons

It’s super fast pace. People who are supposed to be training you are being constantly pulled away from you. It’s a very petty and manipulative environment. Better play the game and play it well or you’re target no 1 and then you’re in hell. As the new person your opinion doesn’t matter and you better hope the more senior managers like you. My advice is to keep your head down and be super passive. Don’t argue even if you know what you say is valid. You can learn a lot there but the fake and manipulative mind games might destroy your soul - learn as much as you can especially regarding as to how much stress and pressure you can handle with a smile on your face and without complaining… worst store managers ever along with a completely useless HR department- no joke

2.0
Sep 11, 2022

No work life balance

Recommend
CEO approval
Business Outlook

Pros

None I can think of.

Cons

- ridiculous overtime hours, shift ends 11pm but OT up to 2am - no work life balance even though area head says will give but nah - ridiculous amount of deliveries everyday it’s crazy to need to finish them all in a day despite headcount and human efficiency for that day. - during interview, mentioned that there will be flex given to clear OT hours for managers but end up store manager says don’t even practice that routine, guess work like one dog? Imagine OT until late midnight everytime and not getting any hours cleared it’s very torturing. - shifts starts as early as 7am but twice in a week comes in 5am because heavy deliveries, here comes along getting a very weak health while carrying this job. - scheduled on working both weekends every week because store manager wants to have family time on weekends, we have family too though? Very unfair. - I don’t think this company appreciates efforts, more of like just want to fill in headcount for the store that’s it. - salary is average like other brands but you do more roles in that one role you’re in it. - i can only give advise to run while you can from this company.

Viewing 124 - 126 of 17,382 Reviews

Glassdoor has 21,526 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.