Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3147) , Sales Advisor (2999) , Part-time Sales Advisor (1149) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 848 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 807 reviews)); "Team was great and motivating" ((in 516 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 468 reviews)); "Culture was good and inclusive" ((in 353 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 903 reviews)); "managers were rude and inflexible" ((in 655 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 508 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 487 reviews)); "The store manager makes you work like a dog and there is no work life balance." ((in 342 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,385 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

1.0

Apr 11, 2022

Terrible management

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work-life balance Hybrid workplace Some good colleagues

Cons

Salary 10% below average market value Terrible managers "Woke" influenced company culture

1.0

Mar 30, 2022

Awful work environment

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

The only pro I can think of for working in this location is the discount, and benefits.

Cons

The manager is incredibly disrespectful. You are not allowed to preform your job functions because he will pull you to do other roles and if you stand up for yourself and your job related tasks you’re taken into the office for a touch base review. It is an incredibly toxic work environment I wouldn’t recommend it to anyone.

4.0

Feb 16, 2022

Working from Home has made this job better.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits. Birthday is a paid vacation.

Cons

Micro management in the office. Not many opportunities to grow. Terrible work life balance.

Viewing 127 - 129 of 17,385 Reviews

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H&M

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Terrible management

Awful work environment

Working from Home has made this job better.

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