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      H&M

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,383 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      46% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      17K reviews
      2.0
      Jul 13, 2018

      Company falling Quickly

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are best I have seen

      Cons

      Company is losing money fast with inventory issues and are making questionable decisions without caring about the staff.

      2.0
      Jun 25, 2018

      Team Leader

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had a great time working with my teammates during my years in store. Made a lot of great connections and friends.

      Cons

      Management is inconsistent and at times incompetent. Work/life balance especially in the case of working at their U.S. Customer Service Center is lacking. Inconsistent scheduling.

      3.0
      May 7, 2018

      6 years of service

      Department supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits. Medical and dental were super cheap. 5 weeks of paid vacation time after 5 years. 7 Sick days. Birthday is a paid holiday

      Cons

      Great values but it seems as though they are just written on paper. Upper management over complicates everything. Regional managers come down hard on district managers with unrealistic expectations, and it trickles down to store level employees. They act as though lives are on the line over 3 dollar t-shirts. Numbers and efficiency are prioritized over a positive work environment. Moving up with the company takes YEARS. It’s hard to get your pay up unless you relocate or move to higher volume stores.

      Viewing 142 - 144 of 17,383 Reviews
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      ReviewsH&M reviews

      Glassdoor has 21,527 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.