Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3146) , Sales Advisor (2998) , Part-time Sales Advisor (1149) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 845 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 813 reviews)); "Very professional and a great team" ((in 532 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 447 reviews)); "People and the culture is great" ((in 350 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 923 reviews)); "Some managers are rude and bossy" ((in 647 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 511 reviews)); "Low salary and hard to give customer service to Israelis" ((in 473 reviews)); "No work life balance and the company keeps taking away more and more every year." ((in 341 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,383 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by demographic groups

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H&M has an employee rating of 3.5 out of 5 stars, based on 17,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

4.0

Sep 20, 2012

Fun and exciting!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Loved the people I worked with and Management was really supportive!

Cons

Long hours and dealing with rude customers

4.0

Sep 20, 2012

Possibility to develop your on ideas- creative workplace

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

H&M gives its employees The possibility to grow, internal promotions is most common rather than headhunting. Possibility to move fast career wise.

Cons

During the first few years in the company, salary is not thee best but if you work hard and take initiatives this changes even though H&M can not be considered to be a company which pays well. It goes with the business model though- " fashion and quality to the best price"

1.0

Sep 17, 2012

perpetually stressful

Sales associate

Recommend

CEO approval

Business Outlook

Pros

open door policy/flat management system within stores allows for staff to work together to meet daily sales targets. the opportunities to change focus areas make for a really creative atmosphere. the main sales area usually has a focus but often sells out quickly enough for staff to style these areas/mannequins themselves. many opportunities for quick advancement! great clothes to wear and be inspired by, especially during designer collaborations. lots of celebrity shoppers

Cons

high turnover rate! likely due to how daunting it is to get a complaint to be taken seriously. stressful atmosphere - the lineups are endless and staff are often left to deal with them alone. low pay for a lot of work - the expectations of staff when hours are cut or when staff is low is unreasonable. this extends to the expectations of both supervisors and staff members at large. frequently understaffed - this company wants to expand, but the work atmosphere is neglected in the rat race.

Viewing 17194 - 17196 of 17,383 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

Zell am See

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

Leibnitz

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

Pasching

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

Bürs

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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Fun and exciting!

Possibility to develop your on ideas- creative workplace

perpetually stressful

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