H&M reviews

3.5

61% would recommend to a friend

(17,383 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
4.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

H&M gives its employees The possibility to grow, internal promotions is most common rather than headhunting. Possibility to move fast career wise.

Cons

During the first few years in the company, salary is not thee best but if you work hard and take initiatives this changes even though H&M can not be considered to be a company which pays well. It goes with the business model though- " fashion and quality to the best price"

1.0
Sep 17, 2012

perpetually stressful

Recommend
CEO approval
Business Outlook

Pros

open door policy/flat management system within stores allows for staff to work together to meet daily sales targets. the opportunities to change focus areas make for a really creative atmosphere. the main sales area usually has a focus but often sells out quickly enough for staff to style these areas/mannequins themselves. many opportunities for quick advancement! great clothes to wear and be inspired by, especially during designer collaborations. lots of celebrity shoppers

Cons

high turnover rate! likely due to how daunting it is to get a complaint to be taken seriously. stressful atmosphere - the lineups are endless and staff are often left to deal with them alone. low pay for a lot of work - the expectations of staff when hours are cut or when staff is low is unreasonable. this extends to the expectations of both supervisors and staff members at large. frequently understaffed - this company wants to expand, but the work atmosphere is neglected in the rat race.

4.0
Sep 17, 2012

I loved working for the Long Island Store!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The discount was pretty good at 25%, I loved going to work, and I worked with some amazing people. They always want you to learn new things and they try to push you up in the company.

Cons

When I transfered to a city store it was like hell, the people and management were awful, the customers expected service as if they were at Bloomingdales and they under paid me.

Viewing 17251 - 17253 of 17,383 Reviews

Glassdoor has 21,526 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.