HCLTech Help Desk Analyst reviews

2.6

97% would recommend to a friend

(24 total reviews)
avatar

C. Vijayakumar

99% approve of CEO

28% positive business outlook

Help Desk Analyst employees have rated HCLTech with 2.6 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Help Desk Analyst professionals have an average working experience there. HCLTech is rated 32% below average by Help Desk Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

24 reviews
2.0
May 15, 2015

Not the best

Recommend
CEO approval
Business Outlook

Pros

OK if you have little experience

Cons

Poor training, constantly changing policies, poor communication, poor management, constant back-biting, poor mentors and/or lead techs, more concerned about the number of calls taken than about quality of service to the customer.Shaky contracts with customers = poor job security.

Viewing 19 - 21 of 24 Reviews

Glassdoor has 56,629 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.