HCLTech Customer Service (CSR) reviews

3.4

56% would recommend to a friend

(249 total reviews)
avatar

C. Vijayakumar

85% approve of CEO

70% positive business outlook

Customer Service (CSR) employees have rated HCLTech with 3.4 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

249 reviews
3.0
Sep 22, 2025

Nontrust to employees

Recommend
CEO approval
Business Outlook

Pros

Broad portfolio Múltiple locations in geography

Cons

Culture: lack of trust to employees, travel policies not a level of company this size

1.0
Aug 22, 2025

Poor

Recommend
CEO approval
Business Outlook

Pros

WFH will be granted. No micro management.

Cons

Too much work load No work life balance

Viewing 10 - 12 of 249 Reviews

Glassdoor has 56,637 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.