HCLTech Service Delivery Manager reviews

3.3

81% would recommend to a friend

(64 total reviews)
avatar

C. Vijayakumar

84% approve of CEO

64% positive business outlook

Service Delivery Manager employees have rated HCLTech with 3.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Service Delivery Manager professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Service Delivery Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

64 reviews
4.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is significantly higher than other companies in the same line of business.

Cons

Job descriptions are inexistent, several tasks are shared between departments which at some point makes it possible for everyone to disengage and defer responsibility. The company requires this position to also make sales, it is part of the evaluated metrics; despite being a separate Sales department. Most of the company´s communications, programs, news, projects are for India. This includes extracurricular activities to develop engagement being placed in India time, which is extremely inconvenient for people working in other places of the world. Unable to get employee support at local working hours.

4.0
Jun 24, 2021

Delivery

Recommend
CEO approval
Business Outlook

Pros

good competency against global partners

Cons

workload and endless support to customer

3.0
Jun 22, 2021

Salary

Recommend
CEO approval
Business Outlook

Pros

Payment always complete and on time

Cons

No growth strategies or employee care

Viewing 40 - 42 of 64 Reviews

Glassdoor has 56,660 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.