Is HCLTech a good company to work for as a Service Desk Analyst?

Service Desk Analyst professionals working at HCLTech have rated their employer with 3.1 out of 5 stars in 146 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Service Desk Analyst Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Service Desk Analyst interview questions at HCLTech .

Does HCLTech pay Service Desk Analyst employees well?

Service Desk Analyst professionals rate their compensation and benefits at HCLTech with 3.3 out of 5 stars based on 146 anonymously submitted employee reviews. This is 9.5% better than the company average rating for salary and benefits. Find out more about Service Desk Analyst salaries at HCLTech.

How happy are Service Desk Analyst professionals working at HCLTech?

49% of Service Desk Analyst employees at HCLTech would recommend their employer to a friend. This rating has decreased by 9% in the past 12 months. Service Desk Analyst professionals have also rated HCLTech with a 2.8 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.1 rating for culture and values and 2.7 rating for career opportunities.

What are the top reviewed jobs at HCLTech?

Software Engineer (5102) , Technical Lead (2560) , Senior Software Engineer (2514) , Lead Engineer (2288) , Analyst (1941) , Senior Analyst (1635) , Consultant (1035) , Senior Technical Lead (813) , Specialist (781) , Associate Consultant (697) , Senior Consultant (691) , Technical Specialist (677) , Project Manager (654) , Senior Specialist (619) , Software Developer (596)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5670 reviews)); "job security is good but don't expect extra one rupee from company they won't even pay anything" ((in 2249 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2080 reviews)); "Good Work environment and learning" ((in 1280 reviews)); "Good to work and good Environment" ((in 913 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3861 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2054 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1849 reviews)); "Politics and less pay and not for freshers" ((in 975 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 846 reviews))

HCLTech Service Desk Analyst reviews

3.1

49% would recommend to a friend

(146 total reviews)

C. Vijayakumar

59% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Service Desk Analyst employees have rated HCLTech with 3.1 out of 5 stars, based on 146 company reviews on Glassdoor. This indicates that most Service Desk Analyst professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Service Desk Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

146 reviews

1.0

Nov 3, 2024

Dispute

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Salary is up to par

Cons

Dispute every payday. If you ever applied for a service desk position, please be aware! RBS account. That account has the most toxic and inhumane working conditions I have been with. There is a salary dispute every payday. Your holiday pay will not be paid in time, and it will take 1 month to get what you worked for. The account is super understaffed and you will have to do compulsory overtime which will fall into your next dispute ticket that will be making.

1.0

Oct 16, 2024

disputes

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

good for everyone hybrid set up

Cons

always disputes, management was not consistent and no Carrer growth

5.0

Oct 14, 2024

Great work Environment

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Safe and Supporting Work Environment

Cons

A lot of work for the pay

Viewing 28 - 30 of 146 Reviews

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HCLTech

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