Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Feb 11, 2020

Avoid.

Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart people here. The facilities are decent, and they seem to care about their employees.

Cons

Our technical recruitment team is terrible. They are rude to candidates, miss appointments, fail to respond, etc. I've lost out on hires specifically due to our recruitment team. The technology is old, and we aren't moving fast enough to remain competitive.

5.0
Nov 1, 2017

Wild ambitions, smart people, a lot of autonomy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will do your best work at Hopper, seriously. A lot of very smart people work here, it feels great to know every department is getting top quality work done and no one is dropping the ball. Everyone has great work ethics too. That doesn't mean you will do crazy hours but that people take ownership without getting emotionally attached to their work, employees respect deadlines or explain why if they don't and in the end everyone is rooting for the company's success, not their own projects or internal promotion. That kind of work environment combined with the wild ambitions of the top management will challenge you to do your best work, be it in engineering, design, PR, growth, product or data science. You will get a lot of autonomy at Hopper. If you get your work done, you can pretty much work when and where you want. It depends on your team but you can often make your own decisions on what you think is the best thing to work on next - or build a case or a mvp to prove it. I guess this could change as the company quickly approaches 100 employees and gets more structure. In terms of company culture, Hopper is a team, not a family. If you're looking for ping-pong tournaments, crazy after-hours drinks or hosting weekly community meetups, this is not really the place. The environment is more mature than other Montreal startups, there are more senior employees. It doesn't feel like a tech bro party campus, which is nice. The admin team does a great job to ensure everyone has everything they need. The company is very generous with food, swag, travel expenses and the occasional drinks, dinner or retreat if your team is into that. The compensation is top of the market too, which is better than freebies anyway. It is a friendly environment nevertheless, we have game nights, lots of team lunches, any gear you want, ... everyone is super nice.

Cons

Hopper has a history of moving fast and going big but pivoting quickly too if something doesn't work out as expected. That can be a little rocky if your team has to scale down or change their focus. You have to be able to get on the Hopper beat and it's not for everyone - make sure you get a good feeling of what it's like during the interview process. You should meet a bunch of people from different teams so use that as an opportunity to ask a lot of questions. The hiring is handled by team leads and the admin team and it takes time. It's not your regular HR person with formal feedback and strict timelines, you need to be patient.

1.0
Oct 25, 2017

Disconnected Management/Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's an endless supply of frozen bagels and sometimes cream cheese to eat it with. Some staff are really great, genuine people and I feel bad that they're still at Hopper when they deserve so much more.

Cons

The CEO, when he's in the office, sits at a throne like desk in the middle of the office, overseeing everyone as his feeble subjects. He makes no effort to talk to any of his 60ish employees (which would be easy to do for a small company). He walks around to observe his employees doing work and then walks out without saying a word. Real personable. Clearly knows how to be a leader. The rest of management is in Boston who make expensive trips to Montreal for something that could be announced in an email or video. They also just keep to themselves and make no effort to get to know anyone from their teams so of course, when they make decisions, they are made without any regard to any of the employees it will impact.

Viewing 37 - 39 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.