Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Feb 11, 2025

AVOID THIS COMPANY

Recommend
CEO approval
Business Outlook

Pros

The only upside I can think of is not having to deal with upper management face-to-face.

Cons

If you're considering working at Hopper, run the other way. What was once a promising travel tech startup is now a house of cards held together by one lifeline: the Capital One contract. Beyond that, the rest of the business is dead or dying, no matter how much they pretend otherwise. The leadership is clueless and constantly chases shiny new projects without any strategy or follow-through. They’ll hype up product launches or market entries that either never happen or flop so badly they quietly bury them and hope nobody notices. Communication is non-existent, and priorities change by the week. One moment, you’re told to focus on a product or market; the next, it’s scrapped, and you’re expected to pivot with zero explanation. If you’re hoping for job security, forget about it. Hopper is bleeding cash and relying on Capital One to keep the lights on. Everything outside of that contract is neglected, underfunded, or outright abandoned. Teams are stretched thin, people are overworked, and you’re left cleaning up the mess of leadership’s poor decisions.

1.0
Jan 23, 2025

Hopper is in it's Flop Era.

Recommend
CEO approval
Business Outlook

Pros

The work can be interesting. Starting Salary is good but it's really hard to claw any raises out of them. People are overall very kind.

Cons

After almost 7 years, I was laid off in a Huddle, by a Manager who had no business being a manager. I worked very hard for Hopper and they won't be able to find loyal employees to replace the ones they drop at a dime. Since being laid off, I've been sleeping better, lowered my antidepressants and feel as though my body has finally come out of flight or fight. When I started at Hopper in 2018, it was one of the few cool tech jobs, but those days are long gone. There is no longer real benefits, culture, or a healthy work life balance. There are so many amazing work cultures out there now - stay far away from this sinking ship.

1.0
Nov 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Remote, home base and salary

Cons

While hopper presents itself as a large, reputable organization, my experience in Latam revealed a very different reality. They rely solely on legal minimum severance payments, showing zero empathy, and often use intimidation tactics to pressure employees into signing. Be cautious—don’t waste your time. In the end, they will fire you without even a word of thanks, treating you like a criminal as if you made the mistake, when in reality, their poor leadership is the reason why a great idea hasn’t taken off in 15 years. This is a dreamer company. They only use your contacts and reputation to build their image, but they are not what they claim to be. Do not trust them.

Viewing 40 - 42 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.