Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Nov 10, 2024

Run away, don't walk from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- There are some good smart people at the company - Remote - Average benefits - Pay is decent, not top of market, but ok

Cons

To all future candidates who may be reading this review: If you are considering applying for a role at Hopper, don't, save your time and apply elsewhere. If you have already applied, withdraw your application. Run, don't walk, away from this company. The cons of working at Hopper FAR outweigh the few pros. 1. Senior leadership is incompetent, that is the CEO and the President. There is no planning from any of them. They hire on a whim, they will fire you on a whim. The CEO Fred spends company wide townhalls promoting his OTHER startup company and positions himself as some planet savior because he's trying to fight climate change with his other company. This has ZERO relevance to Hopper. Does he care about Hopper or his new company? The President, who is not a real co-founder regardless of what his socials say, is not qualified to run a company of this size. He has no idea what is going on until there is a board meeting. There is no yearly or quarterly planning. The financial's of the company are seemingly un-reviewed even though there is a CFO. These leaders have no idea what is going on and have no vision for the company. These leaders will also publicly shame you on Slack if you so much as even begin to question decisions. 2. Hopper has had a big layoff EVERY YEAR since 2020 without exception. Every Q4 employees fear for their jobs. If you are in the President's "circle" you'll probably escape the annual layoffs, but if you're not, good luck to you. 3. Transparency and communication from senior leadership is non-existent. The only time they will host a townhall is after a layoff. Half of that townhall is spent trying to put a positive spin on things; the other half is the CEO shamelessly talking about his other startup. 4. The culture is truly toxic. High performance is not rewarded whatsoever. Hopper will lay you off regardless of if you are a top performer and regardless of how long you have been with the company. Engineers who have been with the company 10+ years and built the company to where it is now are laid off without so much as another thought. Employees work under a constant shroud of uncertainty and fear that one random day they could be laid off with no sound justification. 5. Work life balance is poor unless you are on very specific teams. 6. There is no vision for this company. Every year there is a different product and business focus, there are no incremental or cumulative goals that give confidence this company will go anywhere. Unless the company is somehow miraculously bought by a competitor like Expedia, the equity is purely paper money. 7. There is no career growth. The STO model caps your growth. If you are a Senior Engineer and your team already has a Principal and Engineering Manager, well you're stuck on Senior forever.

1.0
Feb 5, 2024

Toxic Company Beware

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, Medical, but it won't last

Cons

The cute bunnies are smoke and mirrors to hide the evil lurking in the shadows. I thought I hit the jackpot when I got hired at Hopper. I left a perfectly good job to work for a company that I thought would help me build my career but all it did was put me back at the beginning. They don't care about their employees just like all the other reviews say, look at the tenure of most employees only a few have been there longer than a couple of years. While the company is laying off 30% of the company to stay profitable in Q4 of 2023 they are simultaneously promoting VPs to SVPs. Make that make sense. Hopper is constantly doing layoffs and it's always the new hires and the individual contributors never upper management. If you already have a job stay away or you'll be filing for unemployment soon.

1.0
May 5, 2023

Not worth it

Recommend
CEO approval
Business Outlook

Pros

The non-managers on the team were great, smart people to work with

Cons

My team fired a quarter of the people who were there when I started because nobody on the team is capable of actual management. They say they are hiring constantly because they’re growing so fast, but most of their hiring is just making up for all the people they fired. In each case, they said they had been very clear with the people they fired and giving them a chance to improve - not true at all in my experience. I asked my manager almost every week for feedback and got mainly positive feedback only to be fired. They also fire everyone at exactly 10 months before any of their equity has vested and only give one month severance.

Viewing 43 - 45 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.