Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

41% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Benefits were great." ((in 36 reviews)); "Great people at the company." ((in 35 reviews)); "Competitive Salary and good health card" ((in 31 reviews)); "Permanent work from home" ((in 25 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 34 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 15 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 13 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

Compare reviews

3.4

41% would recommend to a friend

(433 total reviews)

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

3.0

Oct 20, 2020

Great people, huge lack of people management

Product

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity to grow, learn and take on new challenges. Exciting to be in the travel industry and company really takes care of employees with perks and benefits. Some of the most intelligent and kindest people in tech, some of which are now my life-long friends.

Cons

Completely mishandled COVID pandemic and its impact on the travel industry. Let go 40% of the company only to now have openings for those same positions 6 months later. Constantly restructuring organization structure. Poor communication between leadership and the rest of the company.

3.0

Jul 26, 2017

Hopper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great people who are innovative and excited about disrupting the industry - Cool office, all the essentials are taken care of and the office orders lunch pretty regularly - Fun work environment and start up mentality

Cons

- Lack of structure - Management can be inexperienced and best practices are not always followed (depends on the department) - It's easy to feel very much a number in the company. They tend to get rid of people they do not need anymore or people who are not comfortable with changes in the job / company. - Jobs are not necessarily what is written or told to upon hiring

1.0

Mar 4, 2025

Think Twice

Market manager

Recommend

CEO approval

Business Outlook

Pros

If you enjoy chaos, clueless management, and watching a company set itself on fire in real time, then by all means, Hopper is the place for you.

Cons

Working at Hopper is like being stuck in a group project where no one read the brief, but everyone’s pretending they did. Bad ideas, panic-driven pivots, and motivational speeches that sound like they were ripped from a LinkedIn influencer’s playbook, lead by Dakota Smith like a guy who read half a business book and decided he was a visionary. Meanwhile, Frederic Lalonde is barely around he tried launching another startup, failed, and now no one really knows what he does.

Viewing 46 - 48 of 433 Reviews

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Great people, huge lack of people management

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