Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

41% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Benefits were great." ((in 36 reviews)); "Great people at the company." ((in 35 reviews)); "Competitive Salary and good health card" ((in 31 reviews)); "Permanent work from home" ((in 25 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 34 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 15 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 13 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

Compare reviews

3.4

41% would recommend to a friend

(433 total reviews)

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

3.0

Oct 4, 2019

Great people, okay management

Senior travel experience agent

Recommend

CEO approval

Business Outlook

Pros

Free snacks, paid sick days for all departments except for support, great people, paid transportation and insurance

Cons

Minimal growth opportunities for support, unpaid sick days, micromanaging issues for some leaders, varying shifts (no balanced life)

5.0

Sep 11, 2019

One of the best decisions I've ever made

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've been at Hopper for over three years and absolutely love it. There's a really high bar here when it comes to hiring because everyone that works here is exceptionally talented. It's a super collaborative environment so I've learned a ton just from working with other departments and teams. You forge deep relationships and friendships with colleagues because people tend to stick around for the long haul. I left my last job because it had a lot of hierarchy and micromanaging. Hopper is the complete opposite. The company really embraces autonomy and there's tremendous growth opportunities if you are willing to take ownership and drive real business impact. Being a high growth startup, projects and priorities can change so if you're someone who needs a lot of structure and stability then it may not be the best fit for you. It's awesome to work on a product that users really love! I have complete faith in the leadership team and the company's sales and revenues are up over 100%+ YoY. Things are moving fast, but it's a really exciting time to be at Hopper!

Cons

You must be willing to embrace the challenges that come with scaling a company that is in high growth mode.

3.0

Jul 8, 2019

Well-intentioned mismanagement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

* Incredibly talented(and fun) coworkers * Flexible time off/ work from home * Flashy company - lots of name recognition in the travel space * Challenging problems to solve

Cons

* First time managers are not equipped to handle their teams, leading to fumbled projects and increased anxiety around what could be easy wins. * The CEO constantly gets too in the weeds on projects and upends steady progress with never ending pipe dreams. He has an aggressive and manic communication style that leads people to move too quickly and create unscalable solutions in order to meet his unrealistic requests. He is a fantastic salesmen and uses his powers to bully people into doing things against their better judgement. * There have been constant reorganizations, leaving talented people stranded. * Bad communication from the top down. Everyone takes a childish and gossip driven approach to communicating company wide announcements. Being "in the know" becomes invaluable currency to navigating the workplace eco-system. * A lot of in-betweeners who were vital at earlier stages start to lose their footing because no one has experience scaling a company successfully.

Viewing 403 - 405 of 433 Reviews

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