Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Nov 8, 2024

Avoid at all costs.

Recommend
CEO approval
Business Outlook

Pros

WFH.... and that is literally it.

Cons

Leadership does not care about employees. At all. Specifically, management does not care about providing: (1) Work/life balance–expect to be on call for emails/slack 24/7 (2) Diverse and inclusive workforce–there is zero mentioning of DEI, even in the employee handbook!; (3) Transparency–All-hands meetings are only held after layoffs. Seriously. They never give company updates outside of the layoff announcements. (4) Employee morale. Our CEO said in a recent profile (meant as positive PR!) that "employee happiness is not a goal." Believe him! It's not. Everything bad about Hopper's culture is 100% by design. They WANT employees to feel insecure in their job all the time. They WANT teams to be really just a few brilliant individual contributors that occasionally exchange token words with each other to undermine each other and try to get ahead. You will be treated like a replaceable part no matter how good your work is, because how good you are doesn't really matter all that much, either. There are plenty of people capable of doing this job for a year, which is all Hopper seems to care to keep people around for even if they don't leave of their own accord. It's a mess. Your reward for doing a good job is you get to have more of the same mess and chaos until the next round of layoffs. Hopper wants to be the next Booking or Airbnb. Sadly, it's never going to happen. Neither Fred nor Dakota is on the same level as Glenn Fogel or Brian Chesky. Hopper's executive leadership is confused, scared, and ineffective.

2.0
Nov 5, 2024

Sinking Ship !!!!

Recommend
CEO approval
Business Outlook

Pros

As a former software engineer at Hopper.com, I feel compelled to share my experience for those considering opportunities there. The company culture presented several challenges, and I often found the product offerings lacked uniqueness, sometimes feeling they could be replaced by basic online searches. I noticed that strategic planning seemed short-sighted, with upper management appearing to focus more on immediate gains rather than sustainable growth. This approach led to frequent layoffs, particularly in certain departments like Price Freeze that was mismanaged. I recommend potential employees research any recent legal developments concerning the company. Staying informed about ongoing issues can provide valuable insight into the company's stability and future prospects.

Cons

If you're considering a position, I strongly suggest asking thorough questions during the interview process. Understanding the company's long-term vision and how they value employee retention could help determine if it's the right fit for you.

2.0
Nov 2, 2024

Stressful workplace

Recommend
CEO approval
Business Outlook

Pros

Generally liked my coworkers, the code base was fun to work with, there wasn't a lot of meetings but they were effective

Cons

It's a bit of a hire and fire culture. Lots of layoffs. There is a huge pressure to deliver. I always felt a bit on the clock

Viewing 61 - 63 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.