Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 35 reviews)); "Benefits were great." ((in 35 reviews)); "Competitive Salary and good health card" ((in 30 reviews)); "Permanent work from home" ((in 26 reviews)); "Unlimited PTO (that we can actually use)" ((in 16 reviews))

What are the cons of working at Hopper according to real employee reviews?

"There are ongoing concerns about frequent layoffs and a lack of job stability." ((in 37 reviews)); "Bad management and not clear instructions" ((in 35 reviews)); "The culture is toxic" ((in 26 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 23 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

Compare reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

1.0

Aug 21, 2022

Dishonest and disrespectful

Work at home travel agent/customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Work from home option, that's it.

Cons

Dishonest work description, they hired me for one vertical, after a few weeks the asked us to "help out" to another vertical after a couple of months they moved us to this new vertical without asking and 3 months later laid off because wasn’t "productive enough", it doesn’t make sense because I always received "positive" feedback. They announce changes in their policies out nowhere. Messy company overall, they start promising a lot of things and ed up not delivering. Toxic environment Lastly they sent information to the Country's institution with mistaken or not valid info.

5.0

Mar 29, 2021

The Autonomy is Empowering and the Opportunity is Compelling

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Top-of-market compensation. - Very high talent density so will be surrounded by incredibly smart coworkers. - Options will be worth something as revenue is growing very fast. - A lot of autonomy to operate in the organizational model. - Very data driven with little politics. One only needs data, and not influence, to get an idea across. - Innovative products that are breaking new ground. - The company is growing/hiring fast so there are opportunities to quickly earn leadership positions for those who can scale alongside it. - It is a fast-paced environment.

Cons

- Not a ton of structure in place so it isn't the best place for junior employees to start out unless they are very self-organizing. - The company's management framework is to take smart people and challenge them to operate to the maximum of their ability, while paying them well and providing interesting subject areas to work on. For some, this can be incredibly rewarding and fulfilling as the autonomy is empowering. For others, though, it can be seen as a sink-or-swim situation and it can lead to disappointment that there isn't more coaching or competency building-efforts from Hopper itself.

1.0

Jul 14, 2024

Poor Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment and competitive pay / health benefits.

Cons

Borderline toxic culture with a leadership group that is constantly changing direction and often feels misguided. To add to that, the climate is extremely political, with favoritism running rampant, and little regard for the employees.

Viewing 118 - 120 of 433 Reviews

Jobs at Hopper

Registered Dental Hygienist

Hopper

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Dishonest and disrespectful

The Autonomy is Empowering and the Opportunity is Compelling

Poor Leadership

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