Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

- High Pay - Quarterly performance bonus - HMO with free dependent - Permanent WFH

Cons

- Super dynamic and too fast-paced - Almost every month, there's a change in the management and vertical and workflows - Change is the only constant thing - Lots of surprises, not in a good way - Too customer-oriented

2.0
Oct 16, 2023

Lack of communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote work and some great people who were fired anyway

Cons

Unstable, risky, no company's culture. Avoid.

1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Everyone I got to work with at Hopper was brilliant and passionate, I learned a lot and enjoyed the scrappy pace and the fulfillment of getting to deliver quickly

Cons

The Hopper app itself is user-hostile and full of dark patterns, I should've realized that was indicative of the company culture too. There is absolutely no leadership at Hopper. I never heard from Fred (CEO) the entire time I was at the company, and I only heard from Dakota (President) when he was doing layoffs or complaining about Expedia. The compensation is only decent if you actually make it a year, otherwise it's all funny-money and their severance is embarrassingly low by industry standards. It seems that they do layoffs at least once per year and lay off as many employees below the one-year mark as they can because then they don't have to pay out stocks, bonuses, and severance. The same way the Hopper app is constantly trying to trick you into paying more for less, Hopper tries to trick people into joining to get 11 months of non-stop work out of them and then do another massive, heartless layoff. Don't waste your time. Also worth noting that a lot of things I took for granted at other companies were completely absent here. There was no DEI or affinity groups, no HSA or 401k matching, no wifi/fitness/phone/etc stipends. In the entire time I was there, we never had an All Hands and there was no avenue to ask questions to leadership.

Viewing 154 - 156 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.