Pros
If you want to work hard and be constantly challenged, Hopper is the place for you. - Leadership is wildly transparent. Ask anything and you'll get a straight answer. - The people working at Hopper are the smartest and most self motivated individuals i've ever worked with. I really enjoy everyone I work with. - With Single Threaded Ownership there is truly autonomy to work towards your goal or NSO in the way you think is best/most efficient/highest impact. There is no political positioning or campaigning you need to do in order to run with an idea. All you need is data to prove impact. - Hopper is growing fast in size and scale, but working hard to keep the start up feel and culture. Though we're a relatively large company now, the culture remains very 0 to 1 and scrappy so we can keep moving fast and innovating.
Cons
- Hopper is a start up- priorities change, teams change, timelines change and there is not always perfect clarity on how a problem should be tackled. It can be challenging to adapt to the ambiguity. Those who succeed at Hopper stay focused on working back from a single NSO/goal to stay focused. - Hopper is a highly data driven company and expects employees at all levels to be comfortable working with data and thinking in terms of impact. Those who aren't comfortable with a data driven environment will not succeed here. - Hopper doesn't have a middle management level. There aren't many (if any) roles that are 100% "people manager or team leader" - everyone is expected to contribute hands on work to their teams. STO is set up with small teams for this very reason. If you're looking to lead a team and get out of the hands on work, this is not the place for you. - On the product side, teams are expected to be innovating and creating new products that will truly change the economics of the business. There's little optimization of small components or experiences, which means product managers have to be critical about which products they pursue and for how long. It can be humbling and challenging for PMs to abandon products that have some product market fit, but won't 10x revenue or whichever KPI they're working on.