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      Hopper

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      Hopper reviews

      3.4

      45% would recommend to a friend

      (433 total reviews)
      avatar

      Frederic Lalonde

      55% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Diversity & inclusion

      3.0

      Culture & values

      3.0

      Career opportunities

      2.8

      Senior management

      Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      433 reviews
      2.0
      Dec 23, 2022

      Very Gossipy

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      great place to learn and under how startups are structured and function. (Aka a good learning experience)

      Cons

      Just a very high school type of environment. Also, mental health days and situations will really impact the impression others have of you. This is a big con considering the pressure User Success agents are under

      2.0
      Nov 27, 2022

      Not worth it

      Travel experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits and time off

      Cons

      Hard to get the time off when requested. Constantly had to fix other employees errors. They were hiring agents from a third party from different countries, so there was no consistency in the work.

      5.0
      Mar 23, 2022

      Legit company

      Travel experience agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hopper is a pioneer of work from home even prior to the pandemic. I learned a lot of valuable customer service skills in a short period of time. They helped me to secure other wfh positions with other companies. A lot of work flexibility and different shifts provided by the company. As a Canadian based employer, health insurance was fully paid and covered!

      Cons

      I wish the pandemic had not happened. I would have stayed but the travel industry took a big hit which caused Hopper to layoff many of its employees.

      Viewing 166 - 168 of 433 Reviews
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      Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.