Is IBM a good company to work for as a Systems Support Representative?

Systems Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,424 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Systems Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked Systems Support Representative interview questions at IBM .

Does IBM pay Systems Support Representative employees well?

Systems Support Representative professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,424 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Systems Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4351) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2038) , Senior Consultant (1846) , Consultant (1845) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (848) , Intern (825)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11034 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5071 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4363 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3428 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3315 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5372 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2158 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1984 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1742 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 613 reviews))

IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)

Arvind Krishna

90% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,424 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Nov 18, 2017

Great company with a lot of promise

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

A great place to start as a fresher and the work place is very employee friendly. Flexible working hours with an option to work from home whenever required Had an opportunity work with IBM club, which is the employee initiative club with a lot events organized all through out the year. Got a chance to interact with all sort of backgrounds and experiences . This was a great learning experiences. Great training opportunities.

Cons

Not much flexibility in moving positions with in the organization. Promotion opportunities are pretty low.

4.0

Nov 5, 2017

Process oriented company

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

1. Process Oriented. 2. Good work-life balance. 3. Have a good learning curve in the company.

Cons

1. Hikes and promotions are very less.

4.0

Oct 29, 2017

System administrator

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Good relaxed work culture,lot of learning opportunities if you are in the the right team. very good people overall to work with.

Cons

No longer innovative , workforce is getting old and losing talent to competition .

Viewing 1075 - 1077 of 1,424 Reviews

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IBM Systems Support Representative reviews

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Great company with a lot of promise

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System administrator

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