Is IBM a good company to work for as a Systems Support Representative?

Systems Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,424 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Systems Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked Systems Support Representative interview questions at IBM .

Does IBM pay Systems Support Representative employees well?

Systems Support Representative professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,424 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Systems Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4351) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2038) , Senior Consultant (1846) , Consultant (1845) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (848) , Intern (825)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11034 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5071 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4363 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3428 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3315 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5372 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2158 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1984 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1742 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 613 reviews))

IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)

Arvind Krishna

90% approve of CEO

76% positive business outlook

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Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Oct 28, 2017

Are some of the reviews fake ?

Systems administrator

Recommend

CEO approval

Business Outlook

Pros

Made lasting friendships with peers

Cons

IBM when possible sends more and more jobs to India, Philippines, China, Africa anywhere cheaper then the US Trying to get training, cross train in a new technology is very slim Most first line managers are puppets for upper management

4.0

Oct 23, 2017

Advisory Accountant, Band 8

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible on work schedule and location (though getting tighter on location, depending on organization), good benefits, generally very professional peers and management

Cons

company has been shrinking for many years (in revenue, in local employees, in local employment opportunities); small bonuses and raises, if any

5.0

Oct 18, 2017

Cool place to work and learn together

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Good working environment, lots of opportunities to learn and grow.

Cons

Hierarchical system leads to slow career growth. Its an ocean of people so needs to highlight yourself is challenging

Viewing 1078 - 1080 of 1,424 Reviews

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IBM Systems Support Representative reviews

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Advisory Accountant, Band 8

Cool place to work and learn together

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