IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
May 22, 2017

Systems Analyst

Recommend
CEO approval
Business Outlook

Pros

Good pay with great benefits. Employees are well taken care of.

Cons

Very little opportunity for Promotions or moving areas.

4.0
May 10, 2017

IBM Ireland

Recommend
CEO approval
Business Outlook

Pros

They are a good company to work for , training is good and moving between depts is acceptable. Lots of locations around the world also.

Cons

Red tape , lots of layers of management. Can be quite difficult to get things done, Its a big beast of a company.

3.0
May 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Work from home option Good learning curve Good career path

Cons

Too much of paper work, documentation etc. Employees spent more than half of the time doing documentaion, following so called process etc which makes spending more and more time on simplest of tasks.

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