IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Jun 29, 2010
Recommend
CEO approval
Business Outlook

Pros

Brand Name is good,Salary Structure is different for candidate having same qualification and experience. Its demoralising

Cons

need to check facilities to bottom end of hierarchy

2.0
Apr 9, 2010
Recommend
CEO approval
Business Outlook

Pros

For the time being, the name recognition of IBM is perhaps the only positive value to working for the company. The company name still holds some weight on your resume.

Cons

IBM is a horrible place to work if you have knowledge, ethics, and drive. Employees are not treated well. Knowledge and hard work are not rewarded. Pay is nowhere near competitive for many workers. Benefits were once very good, but this has been eroded steadily. Work/life balance is no longer a concern. You are in constant fear of job security as regular layoffs come throughout the company without public disclosure. Future growth and development are no longer considered, while short-term earnings are put above all else. IBM is a place to be avoided.

2.0
Mar 27, 2010
Recommend
CEO approval
Business Outlook

Pros

If you like a Big Company

Cons

Stovepipe old school - most often heard thing -- I've been at IBM XX Years and we don't do it that way. It is very a large company, and it is not customer focused. The stovepipes of responsibility and the lack of reward for a good job (they reward everyone about the same) means that nobody takes charge. I think the company is capable of change, but it will take some pain to force it.

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