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      IBM

      Engaged Employer

      IBM Client Representative reviews

      4.2

      65% would recommend to a friend

      (60 total reviews)
      avatar

      Arvind Krishna

      83% approve of CEO

      64% positive business outlook

      Ratings by demographic groups

      Client Representative employees have rated IBM with 4.2 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Client Representative professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Client Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      60 reviews
      4.0
      Mar 13, 2012

      Great company, great products/services, smart people!

      Client representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Very smart people - Great products and services - Unlimited ability for learning/professional development - Ethical to do business with - Fair compensation and great benefits.

      Cons

      - Management can be disconnected from the field - Sometimes challenges absorbing acquired companies and technology - Very tight expense management

      3.0
      Sep 19, 2011

      Well managed organization with a fostering culture

      Client representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      IBMers are eager to help each other and share knowledge about best practices and how to be effective in your job role. There is a culture of teamwork, where people will take the time to help even if they are not getting directly measured on the issue at hand. IBM also have a good work/life balance where they promote working at home and managing one's own time as long as the job is getting done. IBM management has done a very good job of adjusting the business based on the projections for the future coming out of research. We spun off our PC business in 2004 (?), way before the PC market became soft, and invested in software products that help customers reduce their operating costs by "doing more with less." These decisions have enabled IBM to grow revenue and profit in a tough economy.

      Cons

      IBM used to be a sales led organization. Now it is very much led by finance. All decisions and systems that support compensation, expense, investment, etc. are designed to closely manage costs and tie the employees hands when it comes to travel, customer entertainment, sales commission/bonus, and other costs of doing the job.

      4.0
      Mar 9, 2011

      Overall a good experience.

      Client representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of different opportunities in such a large company. Excellent corporate infrastructure, compared to many of my friends that work for smaller companies.

      Cons

      With being so big, sometimes easy to get lost or forgotten. Company has changed over time, which I realize is expected, but difficult if you've worked here for many years and have seen some changes, while needed, over time. Not my father's IBM anymore.

      Viewing 49 - 51 of 60 Reviews
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      Glassdoor has 131,772 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.