IBM Client Representative reviews

4.2

65% would recommend to a friend

(60 total reviews)
avatar

Arvind Krishna

83% approve of CEO

64% positive business outlook

Client Representative employees have rated IBM with 4.2 out of 5 stars, based on 60 company reviews on Glassdoor. This indicates that most Client Representative professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Client Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

60 reviews
4.0
Aug 22, 2008
Recommend
CEO approval
Business Outlook

Pros

- Great place to start a career - Excellent work / life Balance - Learning opportunities - Acces to information - Support from internatinal teams - Stable place to work for

Cons

- Salary - Compensation - Career Advancement - No clear career path - Almost non existent salary increases - No recognition for top performers - It does not have a young dinamic workforce (there are some but very few compared to the whole company)

2.0
Jun 25, 2008
Recommend
CEO approval
Business Outlook

Pros

The name. IBM carries a certain weight with it. IBM employees are usually well trained. IBM is a very good corporate citizen. I think you will find the public relations side very good. The benefits are better than most but declining quickly. It is very easy to call on customers when you drop the "IBM" name. IBM also has great products and advertising. It has always been a company of innovation. Although some may say it's too lage to be effective (I may agree). It is amazing that senior management can get 300,000 people pointed in the same direction each quarter.

Cons

Too much partisan politics, not enough time spent on winning in the market and helping customers. IBM by nature is a very political culture. So much, that I believe it get's in the way of being effective. The fifedon's that are often set up (ibm.com) are built around a smokescreen. Too many people spend far too much time in job justification or trying to build their empire rather than focusing energy on helping customers. If a large portion of your time is spent bulidng a beach head to avoid the axe, how much time can you really spend on gaining marketshare.

3.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

There are a number of reasons why IBM can be a great fit for you. Most importantly, the company encourages a healthy work/life balance. Time off is abundant, and the hours are not rigorous. In addition the company treats many employees as "mobile" workers -- working from home or working out of an office as needed. Also, since the company is so large, there are a number of perks and benefits. So, if you are interested in a relaxed work-environment and lots of flexibility, this is a great option. Also, the IBM name on a resume is a great asset.

Cons

IBM does have some challenges, and is not an optimal choice for all. Since the "mobile employee" concept is enforced for many groups, it becomes challenging to develop a sense of teamwork or camaraderie. There notion of the office "water cooler" is non-existent. One might argue that such "off the record" interaction does not necessarily contribute to productivity -- the issue is that inter-personal, informal interaction is limited. The other challenge is one that many large companies will face -- different groups are often incentivized in different manners. It is not uncommon to have internal groups encouraged (and rewarded) to operate along divergent paths. Lastly, you will come across an arrogance at IBM -- that "Big Blue" is infallible.

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