IBM Hardware Support Engineer reviews

If you want to get overworked, unpaid and under appreciated, this is the place you want to be. I have never seen management try to cut corners to save a buck than I have in the Systems and Technology Group. And not to mention the sheer incompetence of team leads not making an effort in order to distribute accurate and correct test plans in order to complete necessary projects on time. Once the project does reach it's completion date, there is no appreciation expressed for the hard work or overtime spent in order to meet project deadlines by management. It's off to the races to try and complete the next disaster of a project that you're assigned.

At IBM, as in hardware companies in general, we are being asked to make more and more complex products with less and less resources/people (due to computers (vs. cars, milk, and most other products) becoming cheaper with each passing year). Technical leaders are not promoted as often or as high as managers, in most areas.