Question 1

Is IBM a good company to work for as a Customer Success Manager (CSM)?

Accepted Answer

Customer Success Manager (CSM) professionals working at IBM have rated their employer with 4.1 out of 5 stars in 54 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Customer Success Manager (CSM) Jobs at IBM now and start preparing for your job interview by browsing frequently asked Customer Success Manager (CSM) interview questions at IBM.

Question 2

Does IBM pay Customer Success Manager (CSM) employees well?

Accepted Answer

Customer Success Manager (CSM) professionals rate their compensation and benefits at IBM with 4.3 out of 5 stars based on 54 anonymously submitted employee reviews. This is 17.7% better than the company average rating for salary and benefits. Find out more about Customer Success Manager (CSM) salaries at IBM.

Question 3

How happy are Customer Success Manager (CSM) professionals working at IBM?

Accepted Answer

81% of Customer Success Manager (CSM) employees at IBM would recommend their employer to a friend. This rating has increased by 8% in the past 12 months. Customer Success Manager (CSM) professionals have also rated IBM with a 4.5 rating for work-life-balance, 4.5 rating for diversity and inclusion, 4.3 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at IBM?

Accepted Answer

Software Engineer (4351), Applications Developer (2909), Software Developer (2421), Project Manager (2323), Senior Software Engineer (2038), Senior Consultant (1846), Consultant (1845), IT Specialist (1112), Application Developer (1105), Associate Systems Engineer (1030), Business Analyst (1025), Systems Engineer (871), Manager (850), Managing Consultant (848), Intern (825)

Question 5

What are the pros of working at IBM according to real employee reviews?

Accepted Answer

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11034 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5071 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4363 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3428 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3315 reviews))

Question 6

What are the cons of working at IBM according to real employee reviews?

Accepted Answer

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5372 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2158 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1984 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1742 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 613 reviews))

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