Is IBM a good company to work for as a System Support Representative?

System Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 178 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open System Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked System Support Representative interview questions at IBM .

Does IBM pay System Support Representative employees well?

System Support Representative professionals rate their compensation and benefits at IBM with 3.3 out of 5 stars based on 178 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about System Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4346) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2036) , Senior Consultant (1846) , Consultant (1844) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (847) , Intern (824)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11071 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5018 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4386 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3411 reviews)); "Good benefits backed by a solid fortune 50 company with world class products and services." ((in 3328 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5355 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2173 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2006 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1779 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 612 reviews))

IBM System Support Representative reviews

4.0

88% would recommend to a friend

(178 total reviews)

Arvind Krishna

66% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

System Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most System Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

178 reviews

2.0

Jul 15, 2018

IBM isn't what it used to be.

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

I have freedom and flexibility. Not stuck in a cube all day. I get to work on some of the largest computer systems in the world in many different locations.

Cons

The company is a slow motion train wreck. Consumed by chasing earning numbers. They desperately need a tech visionary to bring the 'next big thing' to market. Pay and benefits are constant being degraded, and respect for the individual is gone.

3.0

Dec 8, 2017

Good to start your career

System engineer

Recommend

CEO approval

Business Outlook

Pros

as a fresher,good to start ur career

Cons

no cons..all is good

1.0

Mar 31, 2017

Are you kidding!? RUN!

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

- Still (sort-of) looks good on a résumé. - Honestly can't think of anything else to put in this category, but there's a 20-word minimum.

Cons

- Long hours, odd hours, constantly on-call. Almost NO work-life balance. - Very little investment into individual growth. - Weak benefits and pay in comparison to industry. - Near constant layoffs (just google it). - Employee contributions are not valued.

Viewing 172 - 174 of 178 Reviews

Top companies for "Compensation and Benefits" near you

EPAM Systems

3.6★Compensation & Benefits

DataArt

4.0★Compensation & Benefits

Amadeus

3.7★Compensation & Benefits

Proxify

3.9★Compensation & Benefits

Jobs at IBM

Lead Software Engineer, Meteorological Technologies

Senior Manager, Performance & Growth Marketing

Lead Software Engineer, Meteorological Technologies

Senior Program Manager

Senior Manager, Performance & Growth Marketing

Atlanta, GA

View job

IBM

IBM System Support Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

IBM isn't what it used to be.

Good to start your career

Are you kidding!? RUN!

Top companies for "Compensation and Benefits" near you

Jobs at IBM

IBM reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

IBM reviews FAQs

Jobs at IBM

Company ratings over time