IBM Systems Service Representative reviews

4.0

79% would recommend to a friend

(1,449 total reviews)
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Arvind Krishna

90% approve of CEO

77% positive business outlook

Systems Service Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,449 company reviews on Glassdoor. This indicates that most Systems Service Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 15, 2025

Best place to work

Recommend
CEO approval
Business Outlook

Pros

Nice place to work, good environment, supporting mgmt

Cons

No cons yet.yearly hike needs to increase

4.0
Oct 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Leaderships are reachable and encourage communications. Provide Certification opportunities. Global presence.

Cons

Increments are less. Onshore opportunities are less. Manager oriented.

4.0
Sep 5, 2025
Recommend
CEO approval
Business Outlook

Pros

There is no swipe in rule as such. U are not bound to stay in office for any minimum hrs in hybrid mode of work. It also depends on project. There is great work life balance. The company reimburses any certification amount that we take

Cons

The salary hike is very less. If are working from home for some reason they will get everything done but will give 0 hike

Viewing 19 - 21 of 1,449 Reviews

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