IDT reviews

Sinking ship with no plans on investment on wholesale market ahead, let alone retail or technology: the Boss app is no future. Telecoms are in a downward spiral and wholesale is appealing only for frauds. Europe branch is a wild feud. 1) wholesale: Management opted years ago for further limiting account managers' perimeter in a desperate attempt to make vertical structures (useless except for trying to put a distance in payslips with direct managers. Ridiculous too, as the skill sets are very basic and levelled) making their tasks look more and more like traders. The job could much more efficiently be done by dumb machines, and be learned in two days now. Retail is a lost battle as can not compete. 2) The company is desperately after profit and will run over anyone's body to achieve its goals: people are made redundant on yearly basis and very poorly managed. 3) Middle managers lack basic skills (including presence, leadership and manners: very famous case of hungover manager attending meetings and not even being able to speak) and mostly favour of old benefits: they were simply promoted for being there at the right time or friendly, with no questions asked on their poor performance. 4) Violations of ethics code hidden by HR: no measures taken against people insulting employees, harassing them and making fun of them, including despicable sexual comments normally forbidden and cause of firing in any decent organization (testosterone rules). Overall, a very bad atmosphere, with colleagues competing against each other and always at war. This is directly caused by the harsh conduct code applied in Europe by wannabe managers, who lack basic literacy desperate to protect their little feud. 5) IDT Europe crisis: thinning margins were predictable years back, but the company kept spending money over trying to multiply useless PTT interX rather than consolidating. 6) Pervasive saving culture is very limiting. Overall the company has been choosing the immigrants/low paying target, promoting an image of "discount" and “cheap” versus quality. Too late to go back now. 7) overall, it is not a company where top notch people stick around as there is no company inspiring culture, other than how to fight with colleagues and start wars.