IDT reviews

3.9

68% would recommend to a friend

(369 total reviews)

Samuel Jonas

71% approve of CEO

61% positive business outlook

IDT has an employee rating of 3.9 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDT employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

369 reviews
1.0
Oct 18, 2017

Wouldn't recommend anyone to work here.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few friendly colleagues. Makes an effort to accept all cultures. A friendly snack basket every other week. On-site parking is a big plus.

Cons

No respect for work or no work ethics among employees. Too many layers and no everyone is higher position ishas their area of expertis. Favoritism and bias clearly evident.

avatar
IDT Response
8y
While we do agree with all of the pros that you listed, we take performance management very seriously at IDT. We are constantly evaluating our teams and making sure that we empower them to perform at the highest level. We always ask our teammates for feedback on how to make our organization run more effectively and would have welcomed your input.
1.0
Mar 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Vacations days in the beginning of the year to use as needed

Cons

Don't pay car allowance, mileage or any expenses, you use your own car. Overwork the employees, no advancement or pay increases. You have to do the sales, installations, customer services, collect money from the customers, do the deposits to the bank. You are totally responsible for that money, if you lose it you have to pay for it. Commissions are miserable. A big Company with Poor Management Skills. The management needs training on how to properly manage people. It's a tense and strained workplace. Sell Persons work in constant threat that they will be fired. You don't have a voice and the only response from the manager to any situation is "there's the door". Management does not care about employees or customers, they're only concerned about hitting the numbers they are expected to hit. No opportunity for advancement, no pay increases, no bonuses, overworked & underpaid!!! Stressful and hostile environment. ZERO rewards/appreciation for hard work. Managers are uneducated and should never have been trusted to run any departments, and to make it worst they micromanages EVERYTHING. They need to know what you do every minute of the day, you even have an app in your tablet with a GPS that monitor every step you do. The sales department are very mistreated. Very Inconsistent with training, You are just another dollar. They expect it from you to work 9 lines of business with the same paycheck. They promise commissions that they don't pay. You're hired to be a salesperson but actually you have to do the sale, installations, training, customer service, collections, deposits to the bank etc. They don't pay for gas or any expenses. They make promises to the customers that they don't meet. You'll have ridiculous goals to do a month. Every department is your boss, so be prepare to receive instructions from everyone. Once you open your own accounts they let you go and transfer those accounts to the privilege employees to grow their sales. They don't have structure, work ethic or loyalty for their employees or customers.

1.0
Sep 24, 2018

Shady Business Practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very easy work but very little compensation. The work place grinds to a halt for every semetic holiday, like an in house vacation.

Cons

Poor management Rampant nepotism Fake positive reviews written by insiders to boost reputation, INCLUDING THIS SITE. Workers were encouraged to participate in the fake reviews only if they saw it as ethical

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IDT Response
7y
We appreciate you taking the time to review your experience working at IDT. We are sorry to hear that you had a negative experience with us. To address your concerns directly: (1) We take recruiting seriously at IDT and have high expectations of our managers. We are running a public company and competing at the highest levels of business. We only hire or promote executives and managers that are qualified to help steer the ship successfully. (2) We encourage continued engagement between managers and employees at IDT. Our goal is for managers to continually be in tune with the day-to-day work of their employees, and to make sure there is a two-sided relationship where employees feel empowered to give feedback directly to their managers. (3) With regards to holiday time, we are proud of our flexible vacation policies. Our employees are encouraged to make good use of their vacation days, and celebrate any religious, national, or personal holidays they choose to. (4) We do encourage current employees to give their feedback on Glassdoor. Reviews are anonymous and so we have no way to track who wrote reviews, nor would we have any interest in doing so. We take our reviews on Glassdoor as serious representations of our employees' experiences and discuss our reviews directly with our President, Bill Pereira and our Global Head of Human Resources, James Ranaan. Your feedback is valuable to us and your comments will be taken seriously. Good luck with your future endeavors.
Viewing 4 - 6 of 369 Reviews

Glassdoor has 443 IDT reviews submitted anonymously by IDT employees. Read employee reviews and ratings on Glassdoor to decide if IDT is right for you.