IDT reviews

Thank you for your service to IDT for over 5 years. We wish your observations were different, but we understand why these are your observations and we are working hard to improve our policies and the technologies we work with. We are making radical changes in our technology department and hiring many people here and abroad. In the past year we have hired a new CTO, implemented Agile software development methodology, and instituted flexible work policies for our software engineers. At the same time, we have given our employees opportunities to learn new skills and adapt to the new technologies we are using. We try very hard through coaching and training to guide our employees toward success. You are correct in saying that technology staff will learn a lot working here. There is a lot of innovation happening at IDT, and we are thankfully in a position where we need to expand the size of our teams to meet the demands of our multiple high-growth divisions. We are supplementing our existing teams with offshore talent to bolster our ability to deliver new products more rapidly and, yes, it does make economic sense as well. We have made excellent progress towards our goal of becoming an agile technology firm. Unfortunately, during this transition period we have had to let go of employees who were unable to master the new technologies. While many of these positions were eliminated because of performance, our CEO has made the decision to offer an updated severance policy to employees impacted by this transition, including performance related. IDT has always had a strong commitment to its employees and their families. We believe it shows in the very long tenure of our employees who have decided to work here when many are talented enough to work anywhere! We truly believe that our most important assets come in the morning and leave at night. We appreciate your contributions to IDT these past 5 years. And we very much appreciate your honest assessment of our company. As you can see, our CEO Shmuel Jonas, has responded to your review in our company-wide Slack channel.