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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,826 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      72% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.5

      Senior management

      ING has an employee rating of 4.1 out of 5 stars, based on 3,826 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      Apr 2, 2014

      Okay place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pleasant work environment with room for growth

      Cons

      Corporate culture needs work. Too many people that have been around for years.

      3.0
      Apr 1, 2014

      From great culture to a cube slave

      Customer contact representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Originally get opportunity for personal growth. Over last year there has been decline in personal career development. They have gone public and will be transitioning to VOYA. Since the transition there have been increased bonuses, but a rearrangement of executives,

      Cons

      Large number of outsourcing basic and lower level jobs. This often causes you to research and have more contacts in order to get something done correctly. Not a huge issue for seasoned employees, but unless you have personal contacts you are often stuck escalating issues or working long frustrating hours to correct issues. Reactive and not proactive. Often short sited and last to contribute funds to service. Pay is low compared to other companies.

      3.0
      Mar 26, 2014

      Started Great, Soured Toward End

      Wfm specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, great interdepartmental collaboration, PTO was phenomenal (20 days a year starting!).

      Cons

      Leadership changed, intense focus on profit at the cost of customer service, outsourcing, and a lot of direction-changing

      Viewing 3532 - 3534 of 3,826 Reviews
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      ReviewsING reviews

      Glassdoor has 6,712 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.