ING reviews

4.1

82% would recommend to a friend

(3,818 total reviews)
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Steven van Rijswijk

86% approve of CEO

72% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,818 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Apr 14, 2020

Very disappointing experience

Recommend
CEO approval
Business Outlook

Pros

- centrally located in the CBD - competitive pay - you learn a lot about your portfolio from end to end - end of trip facilities are clean and modern

Cons

- the risk mindset is not embedded in particular decision making teams. Management has proven that they will continue to chase commercial outcomes despite a wealth of risk advice to do otherwise, and will do their best to flex/circumvent controls wherever they can. This is not charmingly mischievous or problem solving for the good of the bank. This is irresponsible business practice and an inability to properly assess opportunity cost. - the growth mindset is not adopted: management discourages regular rounds of two way feedback and don’t view people leadership as mentorship. The manager/employee relationship is very transactional and hierarchical, which is a surprise given the recent restructure which was supposed to flatten the organization. - interactions between stakeholders and surprisingly within the teams themselves are unsettlingly often adversarial and aggressive, leading to toxic and political work environments. - micromanagement and distrust is abundant. When the team conversations are awkward or silent, it’s not because people are busy. It’s because people are afraid of/sensitive to what can or can’t be talked about. This is worse than a big bank.

1.0
Jul 7, 2019
Recommend
CEO approval
Business Outlook

Pros

- Very good work life balance. Nobody raises a single question if your child is sick and you want to work from home or just take a leave. - Good social life. People do fun things and that will inspire you to do things other than just work. - There are some very good employees.. Very humble, knowledgeable. Probably they want a peaceful life and thats why they joined ING. No disrespect for them with 1 star rating. - I have heard their innovation lab is a good place to work. - Competitive salary I would say - if demanded in advance.

Cons

- Too much politics. - Blame game works the best if played well. Nothing new, but ING managers somehow belive words and do not prefer to get evidence about blames. - Old employees are too arrogant and sometimes childish and management does not say anything to their ridiculous logics. - One cannot just say - "I don't know" even at the cost of saying wrong things. - In the name of timeline, engineers hide their incompetencies and POs are too non-technical to even understand the problem. - Chapter leads evaluate you, but they might not even work with you to understand how are you doing in general.

1.0
Apr 22, 2019

Only negatives

Recommend
CEO approval
Business Outlook

Pros

Freedom to do challenge politics and other administrative things. Great team members Financial support to develop yourself

Cons

Can't change anything. A toxic environment where culture of personality is really a thing. The entire organization is a stupid attempt to gave the outside feeling of being tech but it really isn't. They sell themselves as being inspired from google and spotify in their processes while they do not think about consequences or weather those things are applicable or not for particular scenarios. Concrete example: some smart manager from Amsterdam read a book called Accelerate in which they say teams should be formed by 8 developers which is a nice thing if you think but while some teams are 8 developers in a squad (a squad forming a tribe) the volume of work for each team is much different. They are restructuring all the time, reorganizing applications on domains coming with all sorts unrealistic ideas that do not stand for a long time which in the end leads to nothing but wasting your time and energy. Furthermore, at least in my department when you were trying to change something there was this "super" manager called Ilchenko saying: but this puts pressure on the team, isn't it? Like that's a thing not being productive and bringing value to the products the company is developing. Centric decision making with no documentation or reasoning behind it. People not challenging all these things hard enough for something actual to be happening.

Viewing 49 - 51 of 3,818 Reviews

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