ING reviews

4.1

82% would recommend to a friend

(3,816 total reviews)
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Steven van Rijswijk

86% approve of CEO

72% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,816 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

4K reviews
2.0
Dec 14, 2023
Recommend
CEO approval
Business Outlook

Pros

- Salary and benefits are good (but come with a price of a bad job) - Occasionally you meet some nice people who are not here for the money or benefits and actually want to contribute. But even those, you will soon see them going..

Cons

- There are layers upon layers or useless management whose only purpose is to delay meaningful progress. And the selection process for them is not based on merit but on criteria irrelevant to skills and contribution - Some things that other banks do in months, for ING it takes years - If you are ambitious (especially young!) stay clear of ING (unless you love bureaucracy, processes and politics) - Reorganization after reorganization without anyone ever understanding why so many and frequent changes - Like in many organizations, your wellbeing here depends 70% on your manager and 30% on your work. As said above, ING promotes managers not based on merit but connections and visibility. In my case i had a wonderful manager and person who left and I was assigned to one who has no clue about the work i do and does not care to understand. This makes my life in the company way harder than it has to be and because their line of reporting is the same, i don't know who can I talk to..

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ING Response
2y
We will pass on your advice to our management. Just a suggestion: try to find a nice colleague from another team to chat over a cup of coffee and discuss things. We have a well-being page on our ING Today. Visit these for actionable insights.
2.0
Sep 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Modern office Can be flexible Decent work events

Cons

Constant bullying Unprofessional behaviour No appreciation for staff

1.0
Jun 27, 2020
Recommend
CEO approval
Business Outlook

Pros

- You can earn a salary - You can work in the office near Wynyard or in Tuggerah - You can gain access to multiple systems with ease - Most times management have no idea what you're doing so it's a good thing of you like to work independently - As ING teams are small there is opportunities to learn the end to end life cycle of the work you're involved in or produced (what you do, where it goes, who does what with it)

Cons

- Aggressive management hierarchy, top down ruling where your thoughts and opinions are not welcomed from those above. They will get discarded and you may get insulted or spoken about in secret why you even suggested such a thing - Be prepared to be worked into the ground! Any plea you have on getting support is met with deaf ears. This company can cause you serious burnout as most people work overtime & on weekends without additional pay that soon becomes an expectation just to cope with the workload that is beyond your capacity - Being Australia's first digital Bank the companies processes and method of approach to utilising skills is stagnant, often you are told what to do and it is frowned upon if you complete the task in a method that management are not familiar with - Highly toxic work political system, people are placed in roles where they possess no experience to even perform the duties required for the postion but due to the existing favouritism they earn these roles - Change is highly disliked, you can suggest potential gains if preventative action is taken but it will only become important if management deem it important, so save your breath from sharing anything - Some staff hidden within their jokes are crude, rude insults where the line is crossed to be considered as banter. Often you need to defend yourself from these types of people

Viewing 13 - 15 of 3,816 Reviews

Glassdoor has 6,696 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.