Indeed reviews

3.8

70% would recommend to a friend

(4,519 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Jan 24, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great entry level sales training - The potential to make a great salary for work that is not complex - Free Snacks, Drinks, Lunches - Rapid progression from Account Executive, to Senior Account Executive if you hit your numbers - Company likes to promote from within and gives employees the ability to move around - Indeed is a great product that works well for Advertisers - Product is relatively simple to sell - Management is patient with reps who may not be performing well and offer assistance

Cons

- Management is obsessed with metrics TO A FAULT. The reps are required to hit 60 dials and/or 150 minutes of talk time. This seems achievable however there a many obstacles that make this very difficult i.e customers emailing with account questions, conversations with client services, internal meetings, team meetings, account research for meaningful conversations, documenting in the CRM everything you have done, etc. What is the result? Most reps fill their numbers by making fake dials, sending generic emails, calling phone numbers that they know will never be answered. Further this results in a sales process that is more laborious, transactional, and ineffective. Reps who have to endure through this soon get burned out, or are really good at gaming the system. Open PTO as mentioned in my "Pro's" is not really OPEN PTO. It is just a marketing gimmick used to attract candidates. Any PTO you would like to take off needs to get approved. If you are not pacing to hit your quota you will not get approved because you are behind, not doing well, etc. If you are performing well, pacing to hit quota you can still get denied PTO for various obtuse reasons. It is not really "Unlimited PTO".

1.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

If there were any (perceived) pros of working for Indeed they quickly were forgotten about after I was stabbed in the back by my very inexperienced TL.

Cons

Backstabbing a go go. Very low retention rate of holding on to good people. No careers at Indeed. Only jobs if you can take the BS and unrealistic workload and targets. They are not so cool to work as they claim to be. Indefinite number of holidays a BIG joke. If you want to take two or three weeks off in a row managers refuses. The whole aim of all those free breakfast, sport drinks, snacks and meals is to keep employee in the office as long as possible.

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Indeed Response
8y
Thanks for sharing your feedback. We're sorry you didn't have a great experience working in Finance out of our Dublin office. We do provide meals, snacks and drinks to help our employees focus on their jobs and our mission while they're at work. When employees aren't at work, open holidays (paid time off) are one of our most popular benefits, but your workload does dictate when this can happen. We encourage open conversations with the manager and/or the Human Resources business partner if there's an issue with approvals. If you're open to sharing more information, we'd love the opportunity to hear specific details about the workload and management, to address the problem. Please email inside@indeed.com.
1.0
May 25, 2017
Recommend
CEO approval
Business Outlook

Pros

The base pay for account managers was industry but commission was very unstable.

Cons

Bonus is very iffy. Horrible management on the agency account management side. Terrible products to sell and not very many at that. If you are remote good luck on learning anything and you will be pressured to sell what cannot be sold. The new Google for Jobs will eventually kill them off. Too many more to quote.

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Indeed Response
9y
We’re sorry you felt your management did not respect your advice, however, we’re listening and would like to route your feedback to the right people. We invite you to send us more detail at inside@indeed.com so we can ensure our products, management and overall employee experience are positive ones.
Viewing 58 - 60 of 4,519 Reviews

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