Indeed reviews

3.8

70% would recommend to a friend

(4,520 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,520 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Jan 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Free lunch - Free snacks - Casual culture - Competitive salary in Tokyo - Good work-life balance (Unlimited PTO)

Cons

- Unorganized, outdated technologies (still using ant / still using Google Closure / Code quality is not evaluated) - Intransparent management (prevalent favoritism / no clue in how to improve engineering quality from the top) - Infamously intransparent HR's way of handling harassment cases - Short-sighted evaluation system (they only value immediate business impact, not engineering excellence) Some personal experience: - I got a bad evaluation because of my "too many comments" in code reviews. I raised concerns to my manager before making the many comments but he ordered me to add many comments to persuade the author. I just followed my manager's order, but I got a minus evaluation. My acting manager could not point out which specific comments were bad. He told me the number of comments was the only problem. He also asked me to remove a sentence from my self-eval, which went like "I thought it was OK to make many comments because I was told so by my manager." - When I sought help for HR for my acting manager's harassment because I was mentally exhausted, they told me that mental tolerance would differ from person to person so bringing in a doctor's diagnosis was meaningless. - The tech lead on my team (the same person as the above mentioned "my acting manager") stole the credit of my work by creating something that completely overlapped what I was doing. When I pointed that out, he repeatedly ignored my comments. When I reported his disrespectful behavior to HR, HR concluded that he was just hesitant to take communication with me. He didn't get any punishment, but I was sent to a boredom room (another company) by Recruit, Indeed's parent company. - I was supposed to get a good evaluation because of my high impact work, which I was told so by my manager; however, Recruit determined that the impact of my work was zero, while another colleague who had less contribution than me got a plus for the same work. As a result, I received the worst evaluation (which is called "Below"). - Recruit told me that I didn't have "respect" for others because I made too many comments in a code review and that I reported my former acting manager's ignorance.

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Indeed Response
6y
Thank you for taking the time to leave us a review about working at Indeed in Tokyo. It is disappointing to hear your feedback and we take all reviews we receive very seriously and have taken your feedback onboard.
2.0
Nov 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Snacks, Happy Hour, benefits, colleagues. The operations team is trying the best to make people feel like a part of the company.

Cons

Management - bad managers, who love micromanaging and lying to your face, No support or trust. Favoritism deluxe. Product - great product overall, however a lot of bugs and little information about how it actually works so mostly you make up something to explain it to clients. Daily work - most boring and one dimensional sales: call, call and call more. Even if you know the client is not interested and you have nothing more to offer. If you do bad, it is your fault, never the book, lack of support etc. Client management - we always say that we are consultants and not sales people, but accounts get reassigned so often that you can not build a trusting relationship with the client. Work with other departments - very bureaucratic, but people in the teams are actually nice and also struggle with their own problems like CS and finance, who have not enough people to cope with all the assignments. HR - never believes you or to scared to do anything. Manager who poison entire teams are kept in the company, which increase turnover rate. Internal mobility - worst I ever encountered. They rather hire new people then give people a chance internally. Only company I know who does not favour internal over external candidates.

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Indeed Response
7y
Thanks for taking the time to leave us such a detailed review about your time working in our Indeed Dublin office. You've raised a number of points which I really would like to chat to you further about so we can see how we improve your experience of working in sales, especially when it come to the HR Team. I would love to have a confidential chat with you about this so please do reach out to me directly. Elaine McAuley - Director of HR for EMEA.
3.0
Oct 16, 2018
Recommend
CEO approval
Business Outlook

Pros

+ Free breakfast and lunch on Wednesdays + Happy hour on Friday + Good base salary +ability to make a lot of money in sales + great work mates +Pool table, Xbox, free snacks + The best office location in town + Good work / life balance + The perks and benefits

Cons

-90% of managers have 0 management experience and have been promoted because they are here for ages, people management is terrible - The "unlimited PTO" that does not exist - Targets for supposed to be fair but massive discrepancy and unable to understand why your target gets crazy one quarter - The larger Indeed has gotten, the less transparent the management has become

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Indeed Response
7y
Hi, thanks for taking the time to leave us a review about working at Indeed in Dublin. As a current employee of ours we always welcome feedback on how we need to improve as a business. It’s disturbing for us to read that you believe our managers are displaying bullying behaviour as this is something we will not tolerate. Please do reach out to me or a member of my HR team so we can discuss this further with you. Elaine McAuley, Director of HR for EMEA.
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