Indeed reviews

3.8

70% would recommend to a friend

(4,518 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Mar 15, 2019

So much potential... but....meh

Recommend
CEO approval
Business Outlook

Pros

Indeed is a lot of things. Coming out of college, it was a perfect place to start. Everything about Indeed attracts recent grads - “unlimited “ PTO, happy hours, lax dress codes and plenty of socializing. It has incredible training and they do invest a lot in their new employees. They have snacks at all times, Friday has beer at wrap up, etc. I wouldn’t change this being my first job for the world.

Cons

That being said, the real problem comes after 1 - 1.5 years of employment. The shininess of Indeed and all it’s perks goes away, and you see that it is a bandaid solution to keep their employees happy. Indeed has become a churn and burn type of place. Senior management has NO idea how bad the morale on the ground is. Most of the sales job (especially with a closed book in growth) is complete luck. I know amazing reps who had no chance of hitting due to their books and people who are new hires pacing to 150%. These discrepancies are very well known, but nothing is ever done about it. If your book is trash, youre just screwed. Management is THE DEFINITION of micromanagement. Managers don’t care about how much you close, they care about the KPI’s they need to report up to their bosses. If you ask for help or say a problem, there is no solution other than to make more dials. That “unlimited” PTO is a wash for sales. You will be guilted any time you need to take time off, whether it is for sickness, vacation, or safety. Last snow storm, everyone got sent home BUT sales. Sales was pressured to stay by their directors, and it took all of us HOURS to get home and many got in car accidents. My biggest issue in general is career pathing. There is NO clear career pathing and an absurd lack of opportunity to move up. You become a Senior Account Manager based on quota attainment, but then there is nothing - and forget about any forward movement if you aren’t a straight white male in the direct employer segment. In Stamford, there is not ONE female director or team lead in the DE-ACQ segment. In DE-growth, there is not ONE team lead that is not a straight white male. Out of 14 teams, there are TWO female directors who came from Account Management. This is 100% an old boys club so good luck moving up if you aren’t an aggressive man with a wolf of wall street attitude in which you want to work your team to the bone. Look, it’s not all bad. I met amazing people. My personal bosses were incredible people who respected me and coached me to become the sales person I am today. I made lifelong friends. The training was amazing! But in the long run, it is not worth the consistent stress and obvious favoritism. In the end, all you are as a sales person is a replaceable cog in a corporate machine. To all the Sales people working there - don't drink the koolaid. You WILL make more money outside of Indeed. It is NOT the best opportunity you have. And honestly, after the reorg, the money wasn't that good anyway unless you blew it out in ACQ.

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Indeed Response
7y
Thanks for taking the time to leave us a review about working at Indeed in Stamford. Your feedback is invaluable and we are listening. It’s great to hear that you enjoyed the sales training that is offered. It sounds like this is something that will benefit you as you grow in your sales career. We are also glad to hear that you made close friends while working at Indeed. Working with great people is what makes work more enjoyable and fun. Managers are held accountable to their leadership roles and we’re monitoring this through our employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. Once again thanks for your feedback, we are listening and constantly trying to growing and improving as a business, especially when it comes to our culture.
1.0
May 11, 2018

Benefits being taken away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office is located in a great area and the building is modern and well equipped. Possibility to work from home.

Cons

The salary is below the average as many competitors offer a higher compensation. The employees are losing their benefits as the lunches offered to the Client Service teams are being taken away. This is very disappointing as this benefit was used to hire candidates and all the competitors in Dublin offer 3 meals per day to their employees. The management tends to rush launches of new products and changes despite things not being ready for it. It adds pressure on the teams. Remuneration seems to be random as there are important discrepancies between members of the same team. The managers are more monitoring their teams than "managing".

1.0
Mar 14, 2018

Getting worse with time

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pro was the people, but there seems to be more and more people leaving. Turnover seems to be on the steady increase, but nothing seems to be being done about it. My role was fairly flexible, I could work from home if needed.

Cons

I've been working at Indeed for almost four years now, and it's continually changing for the worst. There were some mistakes made early on with hiring and promotions, and that resulted in the CS department having a lot of people in Management roles who are fundamentally unqualified for the job. This is having a knock-on effect on everyone else in CS. Promotions are often given to people with the right connections rather than the most qualified candidate. There's then little support for new managers, other than some state-the-obvious trainings from HR. Indeed haven't kept salaries competitive. There's a lot of people who are unhappy with the salary they're getting, particularly given the increased cost of living in Dublin. Indeed's attitude seems to be 'take it or leave it'. Naturally, the good people are leaving Indeed and going to companies that'll pay them more. A lot of the perks are nonsense. Unlimited PTO sounds great, but you're not going to get much more than your contracted 25 days. The idea is that, so long as you're meeting or exceeding your targets, you can take additional time off so long as it won't negatively impact the team or the clients. There were times when my team had precious little work to do, with very few people off, and I still couldn't take additional time off. You get a performance-related bonus each quarter, but they keep changing how this is calculated, so I've been getting less and less each quarter despite having the same or better performance. The systems we use (custom crm, even the indeed website itself!) are full of bugs and get in the way of you going your job. They've been 'fixing it' since I started and they're only now getting close to using a proper CRM. Indeed create a great image on linkedin and other sites, but the reality is very different. If you're low on work experience, Indeed might be for you. Otherwise, take a look at the Best Places to Work and focus on the companies that are higher on the list!

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