Intact reviews

3.9

75% would recommend to a friend

(2,167 total reviews)
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Charles Brindamour

87% approve of CEO

75% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,167 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Feb 1, 2022

Yes, Claims Analyst

Recommend
CEO approval
Business Outlook

Pros

work from home, competitive salary, making positive change, lots of benefits and perks, personal spending account $350 yearly, annual bonus, flex benefits, pension, RRSP matching, numerous opportunities to advance and grow within the company. An employer that truly listens to their employees and tries to fix any issues that arise to make for a better work life balance and enjoyable place to work.

Cons

As a claims adjuster or CSR where most people start out, it can be extremely busy environment that requires multitasking and good customer service. This is not a negative it is just honestly what the roles require. The biggest con would just be that it is call after call but the company is working on levels of calls and hiring accordingly to lessen this load for more work life balance.

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Intact Response
4y
Thank you for sharing your feedback with us! As you’ve called out, with being an industry leader, there’s a lot on the go but we have heard our employees and we want you to have the support and balance they need to be and do their best. and we’re taking action. We’re in the process of growing our Claims teams across Canada which will help alleviate workload stress for those experiencing it. Thank you for acknowledging our efforts to help our people navigate change, manage workloads, and focus on what's important.
4.0
Jan 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Atmosphere and coworkers are all very friendly and helpful. It seems like Intact seems to hire people who fit this type of environment. Very flexible with your working arrangement/hours, and are very supportive of you taking the time you need off.

Cons

The file management system (for legal work) is quite outdated I believe and not very intuitive. No real training program/system. There is a OneNote document with everything you need but there isn't anyone designated to train you. You kind of have to know what you don't know and ask questions - which can be very frustrating for people.

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Intact Response
4y
We appreciate you taking the time to leave a detailed review. When it comes to processes, there's always room to improve, and collaboration is key. We invite all perspectives and ideas to the table and encourage you to share your feedback for improvement with your manager or team. Thank you for continuing to #growwithus!
3.0
Jan 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Good environment to work at.

Cons

Pay is less than other places

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Intact Response
4y
Thank you for your review and calling out our positive culture at Intact, we put a strong emphasis on our Values and our people. With regards to pay, it can be complex as there are many things to consider when determining someone's salary. We take great effort to ensure our pay structure is well aligned with the market and that our total rewards package is competitive. Please feel free to connect with your HR Consultant or Manager to get more insight.
Viewing 502 - 504 of 2,167 Reviews

Glassdoor has 2,936 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.