Is Intuit a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Intuit have rated their employer with 4.1 out of 5 stars in 151 Glassdoor reviews. This is an average score with the overall rating of Intuit employees being 4.1 out of 5 stars. Search open Customer Service (CSR) Jobs at Intuit now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Intuit .

Does Intuit pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Intuit with 4.3 out of 5 stars based on 151 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Intuit.

How happy are Customer Service (CSR) professionals working at Intuit?

80% of Customer Service (CSR) employees at Intuit would recommend their employer to a friend. This rating has increased by 31% in the past 12 months. Customer Service (CSR) professionals have also rated Intuit with a 4.4 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.0 rating for culture and values and 3.9 rating for career opportunities.

What are the top reviewed jobs at Intuit?

Tax Associate (674) , Senior Software Engineer (585) , Software Engineer (573) , Seasonal Tax Expert (466) , Tax Expert (288) , Staff Software Engineer (237) , Software Engineer II (192) , Product Manager (166) , Manager (129) , Director (124) , Credentialed Tax Expert (122) , QuickBooks Live Bookkeeper (103) , Customer Service Representative (99) , Full Service Tax Expert (91) , Tax Prep Assistant (87)

What are the pros of working at Intuit according to real employee reviews?

"They have great benefits and really make you feel like you are apart of a family." ((in 1848 reviews)); "Great culture and live the values they preached as a company most of the time which is quite rare!" ((in 1196 reviews)); "Intuit has great values and the people you work with are always willing to help." ((in 1032 reviews)); "good work life balance and they pay you pretty descent compared to the current industry trends" ((in 937 reviews)); "4. Fairly good pay (as it fits well with the salary parameters I must follow.)" ((in 722 reviews))

What are the cons of working at Intuit according to real employee reviews?

"The company is becoming plagued with bad managers as well as many good managers put in bad situations." ((in 307 reviews)); "Not employee focussed and there are frequent layoffs" ((in 191 reviews)); "Lots of organizational changes in middle and upper management." ((in 73 reviews)); "There is too much middle management and not enough worker." ((in 70 reviews))

Intuit Customer Service (CSR) reviews

4.1

80% would recommend to a friend

(151 total reviews)

Sasan Goodarzi

81% approve of CEO

66% positive business outlook

Ratings by demographic groups

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Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews

5.0

Dec 22, 2019

Good pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

It’s a pretty decent job

Cons

It can be boring but worth it

4.0

Nov 20, 2019

Great company if you play the game

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are incredible. Best I’ve ever seen or could have hoped for Free lunches Activities Atmosphere for the most part Everyone is really close Management is generally great Transparency

Cons

If you want to move up you have to be friends with everyone on the team You have to kiss butt and be annoyingly bubbly and involved in slack to get anywhere Pay is terrible-nobody can survive on the base wage for Customer Service It’s really hard to get time off Even if you have good metrics and work hard you won’t get a promotion unless you are the right kind of person

5.0

Nov 6, 2019

Great Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great support here at Intuit, they are always wanting you to reach any of your personal goals! They make sure this is not a dead end job.

Cons

Can be pretty hard to get time off.

Viewing 109 - 111 of 151 Reviews

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Intuit Customer Service (CSR) reviews

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Good pay

Great company if you play the game

Great Environment

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