Intuit Customer Service (CSR) reviews

4.1

80% would recommend to a friend

(151 total reviews)
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Sasan Goodarzi

81% approve of CEO

66% positive business outlook

Customer Service (CSR) employees have rated Intuit with 4.1 out of 5 stars, based on 151 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intuit is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

151 reviews
5.0
Jan 22, 2018

Account Manager

Recommend
CEO approval
Business Outlook

Pros

One of the best places I have worked.

Cons

If you are not good with various personalities and expect to move up on the merits of your work alone you may be in for a surprise when promotions pass you by.

4.0
Jan 18, 2018
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to make a big impact across the UK to small-scale accountants and bookkeepers - The Quick Books Online product is genuinely best in class so it's got a great reputation. It's not usual for customers to ever turn you away or be negative towards the brand - Best in class training - Friendly and ultra-supportive work colleagues - Flat hierarchy and chance for promotion at every corner

Cons

- For me personally, wasn't what I was looking for. After a short while I got to know the product better and didn't feel it was enough to keep me excited - you only work with a singular product - Speaking with Accountants and Bookkeepers everyday can become tedious - You have to work hard for your money - Not sure the targets are realistic in recent times since recent increase in hiring (regions divided by more people with same targets = less opportunity to earn more)

5.0
Nov 26, 2017
Recommend
CEO approval
Business Outlook

Pros

They have great trainers that will take their time and make sure that you have the information. They have tons of great support and you always have someone to reach out to. They have great hours and they are busy during your shift. Benefits after 90 days, room for growth advancement, and they also offer overtime

Cons

I really don't have anything negative to say at all, I loved it

Viewing 124 - 126 of 151 Reviews

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