Johnson Controls Customer Service Representative reviews

3.7

68% would recommend to a friend

(39 total reviews)
avatar

Joakim Weidemanis

Not enough data to show CEO approval

80% positive business outlook

Customer Service Representative employees have rated Johnson Controls with 3.7 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Johnson Controls is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Produktion industry (3.5 stars).

Reviews by job title

39 reviews
4.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

1- Good salary 2- Quiet working place 3- No hectic processes 4- Simple tasks and duties

Cons

1- Distant location 2- Traffic jam when returning home 3- Dull working environment 4- A few number of colleagues in the same department (customer care)

4.0
Jun 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Inclusive and collaborative team environment, effective systems and process training.

Cons

Took a long time to get desktop set up sorted including email and computer login, tech support was contracted out to a Eastern European company that was not helpful

Viewing 13 - 15 of 39 Reviews

Glassdoor has 12,280 Johnson Controls reviews submitted anonymously by Johnson Controls employees. Read employee reviews and ratings on Glassdoor to decide if Johnson Controls is right for you.